Dear Colleagues,

My name is Natalya, and I am the director of the travel company “Sapphire”.

We have been successfully cooperating with your hotel for many years and regularly send our clients to stay with you. We are pleased to note that all guests return satisfied and actively recommend your hotel to their friends and acquaintances — this is the best recognition of your excellent work!

This time, our valued clients are coming to stay with you. In connection with their upcoming visit, we kindly ask you to accommodate the following requests, if possible:

1. Provide a room with a nice view.
2. Arrange a welcome complimentary gift in the room from the hotel (for example, fruit or champagne).
3. Our guest Olga will be celebrating her birthday on 8 July. We kindly ask you to wish her a happy birthday — it would be wonderful if you could decorate the room and present a small celebratory surprise from the hotel.

We would greatly appreciate your assistance in fulfilling these requests. We are confident that such attention will make our guests’ stay even more memorable and strengthen their loyalty to your hotel.

Booking details:
* Tour operator: Lets Fly
* Voucher: 95373
* Guests:
* MEDVEDEVA OLESIA
* ZAKHAROVA OLGA
* VORONIN VLADIMIR
* Stay period: 30 June 2026 – 11 July 2026

Thank you in advance for your attention to our request and for a prompt response.

Best regards,
Natalya
Director of the travel company “Sapphire”