Dear Ms. Arina,
Sunny greetings from SENTIDO Naga Bay Resort.
Thank you very much for your kind question.
Kindly note that presenting a printed cover letter from Tophotels may be taken into consideration by our team; however, any special arrangements or privileges are always subject to availability and cannot be guaranteed in advance.
Please rest assured that we will do our utmost to make your stay as comfortable and enjoyable as possible.
We look forward to welcoming you soon.
Warm regards,