yesterday wrote the claims to the hotel, now do not see them on the site. I am a travel agent and now rest in your hotel room 4040,404 Such ugliness in the top five, I could not even foresee !!!! on the beach there are no declared mattresses on the beds, no wine and snacks, not beach-boy brings sunbeds, and he is not on the beach actually. for the hotel 5 stars it is just not acceptable !!!! itself more never come and no customers will send !!!! and the shampoo did not fill up in the room !!!!