Здравствуйте. Собирались в данный отель в конце февраля. Но прочитав отзывы, оставленные гостями отеля, сильно сомневаемся в правильности нашего выбора. Как вы можете прокомментировать: наличие клопов в номерах, грязь,вонь, шум и грохот от находящейся рядом стройки. Грязное море, из-за круглосуточной работы техники по насыпанию песка и щебня непосредственно в море.Мусор на пляже, прибиваемый волнами из близлежащего порта, недоброжелательное отношение к русским туристам, присутствие пятен нефти и мазута в море. Строительство волнорезов и расширение пляжа уже закончилось? Закончится ли стройка нового отельного комплекса к февралю 2026года?
Dear Valued Guest,
Thank you for reaching out and for sharing your concerns with us. We truly value your interest in Oceanic Khorfakkan Resort & Spa, and we would like to assure you that many of the issues you have mentioned as review from previous guests are not verifiable and do not reflect the current guest experience at our resort.
We take the comfort and well-being of our guests very seriously. Our rooms are regularly inspected and maintained to the highest hygiene standards, and we have not had any verified cases of pests such as bedbugs. Cleanliness and freshness are a priority for us, and our housekeeping team is committed to ensuring your room is spotless and welcoming.
Regarding construction, the ongoing works in the surrounding area is not affiliated to us and does not in any way affect our guests.
Concerning our new expansive beachline, the breakwater and beach enhancement project has significantly improved the shoreline, and our beach is safe, clean, and accessible to our guests. Our team also conducts beach cleaning to maintain a pristine environment for swimming and relaxation.
We warmly welcome guests of all nationalities, including our valued Russian guests, and our staff is trained to deliver attentive and respectful service to everyone.
We are confident that you will find Oceanic Khorfakkan Resort & Spa a wonderful place to relax, enjoy the sea and beach, and create lasting memories. We look forward to welcoming you in February and ensuring your stay is nothing short of exceptional.
Kind regards,
Kentis Onyatch,
Group sales Coordinator