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Vacation as a Solo trip in August 2016
15.08.16 - 23.08.16
- Do not recommend the hotel
1
  • 1 accommodation
  • 1 service
  • 1 food
Удаленный отзыв
Doesn't affect the hotel's rating

Cheat host

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I even didn't live there, but it was enough for me to have the process of booking. I booked it through booking.com and host is cheat!!! Host, russian spoken guy, charged me before check in , although it was clearly written that their policy is not to charge before check in. When I called him he answered that many people cancel rooms and he wants to protect himself from cancellations. The problem that it is very problematic for me that money was charged from that card, I was going to pay with another one. So I cancelled to ask booking.com to help me to return illegally charged money and they rejected to help. That s how I lost almost €400 because of incompetence of booking.com.

  • fraud
Added: 29.08.2016 13:58
Статус отзыва: Удаленный отзыв - Doesn't affect the hotel's rating 685 characters in the review
Yuliya
Russia
Ekaterinburg
Не проверенный аккаунт
Турист
Sign up: 29.08.2016
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