за последние 30 дней
Disappointed
📌 Reception & Check-in
Delayed Check-in: Extremely late room assignment. If you don't repeatedly ask, they won't give you your room. In fact, if you remain quiet, they will check in guests who arrived after you without even calling you when your room is ready. We had to wait 4 hours and ask 4 separate times before getting our key.
🍽️ Restaurant
Long Lines: There are constantly huge queues for food.
Food Quality & Variety: The food quality is quite poor, and the menu selection is very limited.
Table Service: Poor service. You constantly have to hunt down basic cutlery (knives and forks) yourself.
🛏️ Rooms & Bathrooms
Missing Amenities: No bar soap provided. Cotton swabs/q-tips are not placed in the room unless you explicitly ask for them.
Cleanliness: Average housekeeping at best.
Bathroom Drainage & Hygiene Issues: There is no floor drain near the toilet in the bathroom, causing water to pool around the area like a lake. Considering it's impossible to wash or rinse the floor properly due to the lack of drainage, it raises serious doubts about how effectively the toilet area is actually disinfected and cleaned.
🏊 Aquapark, Pools & Beach
Facilities: The aquapark and swimming pools are quite small.
Sea & Beach Conditions: The sea water is not as clear compared to nearby Kemer—likely due to the influence of a nearby river, which also makes the water less salty. The sea is constantly rough with high waves, making normal swimming impossible. For the last 3 days of our stay, wave heights were around 1 meter.
🎭 Entertainment
Evening Shows: The provided evening entertainment programs are weak and not very engaging.
👍 Pros / Positives
Grounds: The hotel territory is spacious and nicely landscaped with plenty of greenery.
Layout for Quiet Evenings: The disco and event arena are located on the beach side—far away from the guest rooms—so noisy evening events do not disturb those looking for peace and quiet.
Wi-Fi: Great Wi-Fi coverage and connection strength throughout the resort.
Staff: The general service staff is decent, though the reception staff could definitely stand to be friendlier and more welcoming.
автору
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