COMPLIMENTS UPON ARRIVAL
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In total - 5
The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
PRIVILEGES FOR HOTEL GROUP PARTICIPANTS
The hotel representatives did not provide any information about the person in charge of loyalty programs..
| № | Special offers for hotel group members | Hotel subscriber | Active subscriber | Hotel's Friend | Regular guest | Honorable guest |
|---|---|---|---|---|---|---|
| 1 | One bottle of wine | - | - | - | - |
100% |
| 2 | Coffee Tray |
100% |
100% |
100% |
100% |
100% |
| 3 | Extra free dinner at the A la Carte restaurant | - | - | - | - |
100% |
| 4 | Welcome cocktail (non-alcoholic) |
100% |
100% |
100% |
100% |
100% |
| 5 | Welcome cocktail (alcoholic) |
100% |
100% |
100% |
100% |
100% |
| 6 | Birthday party at the restaurant/bar |
100% |
100% |
100% |
100% |
100% |
| 7 |
Room Upgrade
Amenities
Upon availability |
- | - | - |
100% |
100% |
| 8 |
Early check in
Amenities
Upon availability |
- | - | - |
100% |
100% |
| 9 | Bath robe & slippers | - | - | - | - |
100% |
| 10 | Fast check in service | - | - | - | - |
100% |
| 11 | Free access to game room |
100% |
100% |
100% |
100% |
100% |
| 12 | Free Gym |
100% |
100% |
100% |
100% |
100% |
| 13 | Free sauna & Jacuzzi |
100% |
100% |
100% |
100% |
100% |
| 14 | Free accommodation for children under 4 years old |
100% |
100% |
100% |
100% |
100% |
| 15 | Free parking |
100% |
100% |
100% |
100% |
100% |
| 16 | Mini bar refilling | - | - | - |
100% |
100% |
| 17 | Fruit basket | - | - | - |
100% |
100% |
| 18 | Birthday cake |
100% |
100% |
100% |
100% |
100% |
| 19 | cookies | - | - | - | - |
100% |
| 20 |
Free kids club
Amenities
more than 3 years old |
100% |
100% |
100% |
100% |
100% |
| 21 |
Free late check-out
Amenities
Upon availability |
- | - | - | - |
100% |
Compliments for regular guests
Шоколад и посещение СПА зоны 1 час бесплатно
Compliments for birthday
Тортик имениннику Просим Вас сообщить о данном событии за пару дней.
Compliments for newlyweds
Декор номера, шоколад, прохладительные коктейли По приезду в отель сообщить нам о Вашем празднике В Вашем ваучере должна быть обязательная пометка Honeymooners
Special conditions for pro travel agents
Представителям турагентства предоставят корзину фруктов. Информация о визите турагента должна быть прописана при бронировании. Обязательным условием получения комплимента является предъявление визитки по приезду в отель. Представителям турагентства предоставят хороший номер, раннее заселение/поздний выезд (по возможности). Информация о визите турагента должна быть прописана при бронировании. Обязательным условием получения комплимента является предъявление визитки по приезду в отель.