The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
Постоянным гостям отель предоставляет приветственный напиток.
Необходимо указывать информацию о предыдущих визитах при бронировании.
Compliments for birthday
Отель предоставляет именинникам небольшой торт.
Необходимо сообщить о событии при бронировании.
Compliments for newlyweds
Отель предоставляет молодоженам украшение кровати цветочными лепестками и кексы.
Необходимо сообщить о событии при бронировании, а также предоставить копию свидетельства о браке.
Special conditions for pro travel agents
Early check-in from 7:00 a.m.
Late check-out after 7:00 p.m.
Upgrading the category of a room *
Providing a room with sea/mountain view *
* if free rooms are available
