Hello! Our travel agency would like to know: your hotel has common territory with ARABIA BEACH and the next hotel is Arabella Azur 4*. Is it allowed for guests of one of the hotel to use infrastructure of other two (bars, animations, restaurants)? Thank you in advance!

Hello! I'll come to your hotel for the second time. Are there any benefits for regular guests? And can I get a regular guest passport this time? Is there a heated pool in your hotel? Is there free or paid wi-fi (how much does it cost)? Thank you for your attention and for the response.

Hello! I'll come to your hotel 20/11/14. I stayed in Arabia Azur. Can i get a passport of a regular guest Azur? Which benefits am I going to have? Thank you!

Hello! We'll come to your hotel 16/11. Could you check our reservation? 6484062 FEDYUNINA+2. Hw many beds are there will be in our room? We would like to have three separate beds. Thank you!

Hello, we've ordered a tour to your hotel, got a reservationd, and now we are rejected, as they say, there is no accomodation with children after the 1st of November. We paid as for an adult, the boy is 14 years old, will you really refuse to accomodate us? Please, help us, we wanted to come to you in particular, paid as needed, what shall we do now?

Hello, again! I would like to thank you and all your hotel's staff for being friendly, attentive and patient. We stayed in your hotel from 31/08 till 21/09/2014. And we'll come again from 30/01 till 15/01/2015. We would like to book the same room for us - 218. Regards, SAVRANSKIE ALLA , GRIGORII

Hello! I'll come to your hotel in November for my vacation. Are there any entertaining programs for the youth? Are there any night clubs, bars, disco?

Hello! We'll come to your hotel in November. Is it allowed to use sun beds at the beaches and pools of Arabia and Arabella hotels?

Good day! Are there apartments in your hotel? How many persons can stay in them? Thank you!

Hello! I chose your hotel after my sister recommendations. I'll stay in your hotel from 18/11/14 till 28/11/14, guest - Viktorova Larisa, tour operator CORAL. I will celebrate my birthday in your hotel, 20/11. Please, provide me a room at the second floor, from 216 till 228. Thank you in advance!

Hello! My husband and I will come to your hotel 15/11, one of us have a birthday 19/11, should I warn you about it at the arrival day? Is there water provided in mini-bar in room? Which restaurants and facilities of the hotel can we use? Thank you!

Hello! Is a big pool heated in November? Is the main restaurant will be opened till November?

Hello! Is a big pool heater in November? Is the main building willbe opened till November?

Hello! Is it true, that your hotel will be "adults only" after 1/11?

Hеllo. We will come in our favorite hotel BEL AIR AZUR for the third time 30/09/2014. We have got twentieth wedding anniversary. I would like to congratulate the husband. Whether it is possible to provide wine and fruit in our number on 01 of October? How much is service? Skulkova Tatiana, Skulkov Mikhail, Skulkova Iana. Tour operator Anex tour.

Hello! We wanted to stay in your hotel in November, and there will be a girl of 17 years old with us. Is it true that after 1/11 your hotel will be "adults only"? I can't find any info about that. Thank you!

Hello! I've read in reviews that you won't accept children from 1/11. Is it true? We liked your hotel but our child is 9 years old.

Hello! We'll come to your hotel 2 adults + 2 children (2 and 14 years old). It is said in reviews, that your hotel is adults only, is it true?

Good day, we come to your hotel September 7, 2014, 14 nights, a tour operator Pegas Touristik, please provide a room on the second or third floor, with access close to the sea. Sincerely, Karimova Alfiya and Shmatov Andrey

Thank you for the response, Anika!
We're waiting for our vacation!
Hope that it'll be unforgettable!