The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
При повторном визите гости получают корзину фруктов, печенье по приезду. Резервация номера должна быть на одно имя для подтверждения факта повторного визита в системе отеля.
Compliments for birthday
Именинников поздравляют тортиком. Просим Вас сообщить о данном событии за пару дней на ресепшен
Compliments for newlyweds
Молодоженам предоставят корзину фруктов и номер с большой кроватью (при наличии свободных номеров) . Просьба оставлять заявки на комплимент заранее через топхотелс.
Special conditions for pro travel agents
Fruit basket
Champagne/wine/rum
Chocolate
Early check-in from 7:00 a.m.
Late check-out after 7:00 p.m.
Upgrading the category of a room *
Providing a room with sea/mountain view *
* if free rooms are available
