The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
При 2-м посещении гости получают повышение категории номера (по возможности), воду, пиво и содовую в номер, бутылку рома, тарелку фруктов и приветственное письмо (на следующий день после заселения), а также возможность позднего выезда.
Compliments for birthday
Именинникам украшают номер или стол в ресторане к ужину.
Compliments for newlyweds
Молодоженам предоставляют хороший номер, бутылку рома и тарелку фруктов (на следующий день после заселения), 10 мин. массажа для пары, 20% скидки на СПА-процедуры и возможность позднего выезда.
Special conditions for pro travel agents
Early check-in from 7:00 a.m.
Late check-out after 7:00 p.m.
Upgrading the category of a room *
Providing a room with sea/mountain view *
* if free rooms are available
Fruit basket
Champagne/wine/rum
Chocolate
