Hello, we are regular guests of the hotel and we are planning to visit the hotel for the third time. I have a question. Usually on the day of departure at 12:00 at the reception they hand over the keys to the room and cut off the bracelets, after which the hotel guests cannot visit the restaurant at lunch. This happened to us last year. But this time we arrive in the evening and check-in at the hotel will be closer to 22:00 and we miss lunch and dinner on the day of arrival. The Guide told us that in this case on the day of departure they should leave us the bracelets before departure and we are entitled to lunch, since there was none upon arrival. Is this true?