Good afternoon! How old is your hotel? And what is a beach? Can we swim only with a pantone or there is a smooth entrance to the sea? And are there any sea excursions? Thank you!

Hello! I would like to clarify whether there is a rent service for the baby stroller in the hotel? If so, what is their value?

Hello, dear colleagues! Our VIP clients family of Rezuyevs (2+2) reservation ANEX # 3660676, are arriving to your hotel on May 4th. Kindly asking you to give them a renovated room JUNIOR SUITE DBL+EX.BED with the balcony with king size bed and a cradle for the baby. Second floor with elevator If possible sea view room Please place them in a quiet noiseless zone Best regards, head of tourists agency, Viktoriia Viienko

Good afternoon)) Please, tell me, can your hotel provide a child 5 years old with diet menu without gluten (it's wheat, wheat flour, wheat starch, rye is not allowed) I mean Gluten free. The child has gluten intolerance. For earlier thanks for the answer.

Hello. Booking number 15883279. We will have a night flight from Minsk to Hurghada (arrival at 8 am). We kindly ask to settle in the room on arrival (before 14:00) as we will have a small child 6 year old , will be very tired from the night flight. I thank for the assistance in advance.

Dear colleagues, a huge request to settle us in your wonderful hotel, in a room with access to the pool on the sunny side, on the 1st floor and closer to the sea! I will be very grateful, for earlier thanks! Booking number aneks tour 3457733

Good afternoon! We plan to come to rest in your hotel. Booking Standard room 2 + 1 (two adults one child 8 years old). There are two beds in the room which is not enough for us. Tell meб please do you put an extra bed for the child? Thank you!

Good afternoon! We are going to visit your hotel on March 28 with 3 adults and 2 small children (3 years and 9 years old). The reservation number is 15753220 and 15738747. A large request is to place us in the rooms near to each other (and preferably with a view of the pool). Thank in advance!!!!

Good afternoon! We are going to visit your hotel on 18th of April as 3 adults and 1 small child (1.8 years old). Voucher number is 15864771 and 15864780. A large request to place us in the rooms in the left wing (3rd building). Thank in advance!!!!

Good afternoon! Our tourists voucher number 3459267, tourists BORSHCH, will come to the hotel. Kindly ask to accommodate tourists in case 5, as far as possible in the room 5112. We have rested there themselves, very liked it! If possible, settle them upon arrival, without having to wait till 14-00.

Hello! We are planning another visit on April 15. I'd love to have a rest in the same room. The voucher stated a wish. Is there such a possibility?

Hello. We are planning to come to your hotel 3 adults + 1 child (6 years old). Is it possible to move into the room Standard? How many beds are in that room Standard? Is it possible to choice a floor of accommodation with no extra charge (regardless of the Sea)?

Hello. I arrive at the hotel on 9.03.2017 for 14 days. I am wondering whether there is a rental car at the hotel, the brand of car, how much it costs and conditions

Good afternoon! Going to your hotel. What about the Internet? (Required for work). Is there a charge for Wi-fi? what is the price? with or without payment? Throughout the all site of the hotel? on the beach? in the rooms? Thank you

Good afternoon! Prompt, please, what about the food in your hotel? Flying with small children 1 year and 2 years old. And another question is there a birthday gifts or surprises in your hotels ?) thanks for the reply!

Good afternoon! Interested in the presence of the tennis courts at the hotel, the number of them, coverage, light coverage and cost. Thank you

Colleagues, tomorrow 18/01/2017 at your hotel will call in our tourists MANZIUK ANDRII, FOMENKO TETIANA, MANZIUK IVAN (586145 JOIN UP application). Tourists will come to the hotel in the morning - a huge request to settle upon arrival, as there is a child 3 years old with two adults and at the time of arrival at the hotel, tourists will be on the road for over 15 hours (leaving from Kirovograd 01/17/17 18-00). Thank you for understanding. We hope for fruitful cooperation. Elena manager.

Dear colleagues, I ask to answer my question. Take at least some or measures. This is not professional on your side and talks about your relationship to your visitors.

Good afternoon. Can you please tell is the heating of swimming pools working now and which ones - children pools or adults? We go with small children, worried that it had not been cold, they were swimming. Sincerely, Elena

Good afternoon. Prompt, is it cool for swimming in the sea in January? (Family with 2 children) And in general, what is the weather in January?