The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
For our regular guests offers a fruit basket and replenishment of the mini-bar, depending on the number of previous visits to our hotel before. Kindly, we ask you to make your request when booking and to remind the receptionist at Reception on arrival to confirm the return visit in the hotel.
Compliments for birthday
The hotel gives birthday cake. We ask you to report this event when booking and to remind the employee Reception on arrival. Also, you will be able to to reserve table at a restaurant for the birthday. To do this, you need to contact a representative of the hotel or on the reception desk, at least 1 day before.
Compliments for newlyweds
The hotel offers for newlyweds fruit basket and a room with a King Size bed. We kindly ask you to report on the event for reservations and be sure to inform the representative of the hotel and staff at the reception, on arrival. In the voucher for accommodation from the tour operator shall be obligatory note «honeymoon».
Special conditions for pro travel agents
Representatives of the travel agencies provide a fruit basket and a Superior Room.Information on the visit of a travel agent should be spelled out in the armor. A mandatory condition for receiving a compliment is a small presentation on arrival at the hotel.