Bonjour, nous Allons chez vous avec mes enfants de 3 et de 10 ans et avec mes parents agés. J'ai lu beaucoup de messages negatives de votre hotel. J'espere que l'administration a fais des changements. Je voudrais passé de Bon vacances sans queux au restaurant, avec propre mer sans pourris plantes au bord de la mer.
Merci pour votre reponse!

Hello,
My family is going to spend vacation in Safira Palms Hotel. Unfortunately many recent feedbacks are negative regarding the food, drinks and services in restoran and bars - huge queues of visitors in restoran, dirty dish and poor variety of meal. Travelling with children the meal and the service are critical points for any hotel. At the moment when we booked the tour to your hotel, the feedbacks of travel agents were much more better, they promised us good service and excellent meal so that our staying in your hotel with the children was comfortable. We made our choice in favor of your hotel, but the situation described by the tourists is frightening. Please take all measures to improve the situation!
Regards!

Забронировала в Ваш отель семьи с детьми. Последние отзывы не радуют. Люди подолгу и кропотливо выбирали отель для отдыха. Очень надеятся хорошо отдохнуть в Вашем отеле. Будут ли какие-то изменения в плане уборки территории отеля, водорослей с пляжа . Последний отзыв и фото туристов не радуют . Очень хотелось бы, чтоб отдых в ВАШЕМ ОТЕЛЕ ОСТАВИЛ ХОРОШИЕ ВПЕЧАТЛЕНИЯ У КЛИЕНТОВ И ОНИ ЕГО рекомендовали друзьям и близким и хотели вернуться в отель вновь !

Читала последние негативные отзывы об отеле. Дефицит посуды, еды, спиртного и т.п. Администрация что-то предпринимает для улучшения ситуации? Персонал набирают дополнительно? Расширяют меню ресторана? Очень хочется отдохнуть, а не стоять в бесконечных очередях за едой. Заранее спасибо за ответ.

07/06/16 at 17:54, About Meets the special representative of the President of the Russian Federation for the Middle East and African countries, Deputy Minister of Foreign Affairs of Russia ML Bogdanov with Ambassador of Tunisia in Moscow 1094-07-06-2016 A.Gutali PRESS RELEASE June 7 special representative of the President of the Russian Federation for the Middle East and Africa, Russian Deputy Minister of foreign Affairs M.L.Bogdanov received Ambassador of the Republic of Tunisia in Moscow A.Gutali at his request. During the conversation the sides discussed some issues of the regional situation, focusing on the evolving situation in Libya and around it. It is also considered the practical aspects of the further strengthening of traditionally friendly Russian-Tunisian relations, including cooperation in the field of tourism. The Ambassador, in particular, informed the Tunisian authorities taken measures to ensure security in the resort areas and at various tourist sites of the country as part of a comprehensive strategy to counter the terrorist threat. On the Russian side, it was stressed that the safety of Russian citizens is an absolute priority. In this regard, in Moscow, paying tribute to the consistent efforts of the Tunisian law enforcement agencies in this area, hoping that the Tunisian leadership will continue to give priority to these issues.

Good day! Our family bought a tour to your hotel from 27.06.2016. Tell me, how things are going with the Safety in hotels and on the territory of Tunisia.

Look at Google map and see where the hotel is located. It stands alone in the side before Zarsis. Put in Google map ASI EL Gerbier and there is SAFIRA at the right by the sea. That is what we really want to know, if there is no protection in the hotel and it is away from the other hotels, how it can be safe? But there is no response from the hotel. Yet we fly, I hope that this is a disinformation from Rosturism to correct shaky position of our local resorts.

Good afternoon! I am not the first trying to get an answer about security measures which are taken at the hotel due to the threat of terrorist acts. We are going to the hotel on 13.06.2016. Many people ask similar vital questions and there is no answer from the hotel, I think it is not safe to rest at this hotel. Please give an answer: How is the security of the hotel, entrance to its territory, a protected beach? are there conducted tours, and, if so, how to ensure safety during the excursions? If the answer to my questions will not be, I have to give up the trip. Please answer as soon as possible.

Are you reading. Ше шы very important theme raised and you not hearing

Good evening! Rosturism made a statement about the dangers of visiting Tunisia and made emphasis on o.Dzherba. We go to your hotel with family and young children from 5th of June to 17th of June. Tell me please, what security measures are taken to your hotel. Who is responsible for safety - the police, military or private security guards? Whether the coastline is protected from the sea ????? Please reply as soon as possible. Thank you.

Good afternoon! Today Rosturizm in Russia made a statement about the likelihood of terrorist acts, especially on the island of Djerba and Zarzis town. What precautions are in your hotel? really we want to go there ... but affraid ...

Здравствуйте! Планируется ли показ чемпионата Европы по футболу, который будет проходить с 10.06. по 10.07.2016, на большом экране?

Good afternoon. In the description of the hotel on the Tour operator site says: "Wi-Fi: Free Options: Coffee Maker." And I read in a review that the Wi-Fi is not in the rooms, only reception. And no kettles. Please, be more specific - is there Wi-Fi in the room? Paid or free?are there Kettles in the room? Si est dans les numéros gratuit Wi-Fi et la bouilloire électrique?

Hello! Is it possible to have on-site massage, does the hotel provides such service? If yes, please tell me what kinds of massages are available and cost. Thank you

Hello, a question about a cot, is it free?

Добрый день,планируем отдых в вашем отеле в июле. Подскажите,пожалуйста, будет ли анимация на русском языке? Есть ли в отеле детская площадка? И немного расскажите о питании в течении дня (закуски,мороженое, и т.д)?