Hello! Is there a baby formula in your hotel? How much does it cost to rent a car in your hotel for a week?

Hello! My name is Elena, i'm from Travel agency "The World of travelling" and I stayed in your hotel in 2014 at the infotour.
My parents BERESTNEVA OLGA, BERESTNEV ANATOLY will come to your hotel from 14/09 till 23/09. Please, provide them a room close to the beach and to the restaurant.
My father will have a birthday in your hotel 20/09.
Hope for further cooperation!
Regards, Elena Tsapova.

Hello! My name is Elena, i'm from Travel agency "The World of travelling" and I stayed in your hotel in 2014 at the infotour.
My parents BERESTNEVA OLGA, BERESTNEV ANATOLY will come to your hotel from 14/09 till 23/09. Please, provide them a room close to the beach and to the restaurant.
My father will have a birthday in your hotel 20/09.
Hope for further cooperation!
Regards, Elena Tsapova.

Waiting for a response for 7 days:
Hello! We'll come to your hotel with my husband from 6/09 till 14/09 for 9 days and 8 nights. Are there balconies and hair driers in a standard rooms? Is a jellyfish season over now? Where can I go to ask for complements as a travel agent?
EREMINA VALENTINA OKHRIMENKO ALEXANDR , reservation № 7933752

How long does it take to check a reservation?

Hello! Can we play football at the football field in your hotel?

Hello! My friend and I will come to your hotel early in the morning (6 am), can we have an early check-in? We would like to stay at the second floor with a balcony. I'm asthmatic, so I need a lot of fresh air. Is it possible?
Thank you!