Good afternoon! We will rest at your hotel for the second time. We look forward to a compliment from the hotel! Thank you

Good afternoon, my tourists go to your hotel from 11.06 for 7 nights. Can they book our action "Admission for two people to Aquum Spa & Club area for 3 hours. Peeling and massage Alqvimia body. Enjoy a cocktail San Francisco. St.Jordi menu is included in the cafeteria EuroSport."
Is This service free? The tour operator Anex, application number 2805713. Please answer as soon as possible

Good afternoon. Booked duplex room for a family with two children. Please, let me know, whether there is a protective glass between the railing of the second floor and the floor, parents worried about children's safety.

Why do you reply so long??????

Hello! I would like to know, is there glass under stairs railing between first and second flor? Is it safety for small children or there is a chance to fall down?

Good afternoon! We plan to have a vacation in your hotel in the summer 2016. Tell me, please, what type of room we need to choose to be settled in the building #1 ?? The room is for 3 guests: 2 adults + 1 child. Thank you.

How to use the special offer Aquum Spa & Club?

Greetings, we are a family of 5 people, 3 adults and 2 children, planning a trip to your hotel from 20th of July for 15 nights, standart rooms (2 Rooms: 1 + 2 and 2 adults), we booked tours in different companies, they correspond to the cost of apartments for a total cost of 5 human. Can we have instead of 2 standart rooms all-inclusive a 2-bedroom apartments, all-inclusive? Sincerely, Irina

Good day! Tell me, please, if your hotel complex consists of various buildings and apartments, can guests enjoy all the infrastructure (swimming pools, kids club, bars) on the territory, or the territory fenced enclosure and extending into neighboring territory is limited?

Добрый день. У вас очень большая территория отеля. Подскажите пожалуйста в каких корпусах (блоках) возможно размещение в номерах Apartament 4/6 PAX?

Добрый день скажите пожалуйста с которого часа начинается завтрак и ужин и когда заканчивается?

Prompt, please, in what buildings are rooms DUPLEX-MAIN BUILDING (as indicated on the operator's website)?

Hello. We booked a double room for us and one single room in two weeks later for our dad. Is there any chance of get nerby rooms?

And another question: when we have BB, is it possible to use the swimming pool? Are beach towels issued in the territory?

Good afternoon. How much will it be to buy in addition a lunch for two weeks for 2 adults and a child? Thank you.

Good afternoon! My friend and her child want to visit your hotel. She is a heavy smoker. In connection with this fact, here is a question: how is it going with smoking? Is it permitted to smoke on the balcony or on the hotels site? Or maybe there are rooms for smokers?

Greetings! WE are looking for a hotel for a holiday at sea with wheelchair tourust. We regard your hotel. Tell me, please, if you have a room for people with disabilities? Will the area and the hotel itself be availiable for us? We are going to come 4 people company. Also, will the road to the sea and the beach be available to us? Thank you in advance, Olga.

Good afternoon! Please, tell me, which apartment type we should book to have a guaranteed separate cottage, besides club?

Good afternoon! Is it possible to get cards for visiting restaurants for each family member at the check in? Thank you!

Добрый день! Скажите, пожалуйста, есть ли в апартаментах Punta Prima кондиционер?