The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
Bottle of wine in room upon arrival.
We kindly ask you to inform us in advance and you need to provide a full name as per your booking.
Compliments for birthday
Bottle of wine in room on a birthday day.
We kindly ask you to inform us in advance
Compliments for newlyweds
Bottle of wine in the room upon arrival for Honeymooners.
We kindly ask you to inform us in advance. Please make a note "Honeymooners" in the voucher.
Special conditions for pro travel agents
Bottle of wine & fruits in room upon arrival.
We kindly ask you to inform us in advance.
A written proof (certificate or business card) must be shown upon arrival.