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21.07.16
18:01
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Tunisia
El Mouradi Palm Marina
5*
Port El Kantaoui
Good evening! I sent a request for the a good room as we are a newlyweds (as compliments of the hotel), arrival on 22.07.2016 for 11 nights, I would like a nice room after repair, so not to spoil the holiday, because we had to fly to Turkey on 19.07, but our tours are canceled out because of revolution in this country. Your hotel advised the agency, there was no time to choose a hotel, trusted agency, but when I came home and read reviews, I was upset as there are many written, that the rooms are old. If possible, can we ask you to provide superior room, so as not to get frustrated and do not spoil the mood, as we have so much and have been waiting for this rest. Many thanks in advance.
Dear Mrs Melnik
We received your request on Tophotels.org and we would like to thank you for the interest given to our hotel El Mouradi Palm Marina and happy to welcome you soon.
We will do our best to allocate you the wished room and hope to spend a memorable holiday.
We are waiting for your visit.
Please accept our best regards
The Hotel Manager
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