Dear partners!

This is to thank you again for your wonderful hospitality and care about my clients.

I'm planning book via russian travel operator Banyan Tree Phuket Grand villa 2 bedroom for my VIP-client from 12 Jan till 16 Jan. Person is very famous in Russia.

We kindly ask you to do a compliments as the vip guest as early check-in, good location, decorate room with flowers, carefull attention if is it possible.

And could you please send me assistant contact of guest-relation, maybe do you have in russian assistant to discuss details.

I look forward with interest to our continued cooperative efforts.

Best regards
Nadya Beznos
mob (whats app, telegram) +79153504741
mail 9710621@gmail.com
www.diskontur.ru

Michelle, hello! My name is Svetlana. Our agency booked your REGULAR guests KONDRATEVA NIKOLINA and KONDRATEV MAKSIM. They kindly ask booked for them the room, that they lived last time, but the forgot the room number of course. If you find them in your sistem it will be perfect. Thank you so much!

Good afternoon! We booked a room in your hotel, voucher is attached. Please, confirm our reservation. Waiting for your response! Thank you!

Hello! Should we book a tennis cost beforehand? Is there a tennis instructor in your hotel? Should we order his services beforehand? hotel Banyan Tree Phuket 5*

Good afternoon! Do you provide an additional bed to deluxe villa and pool villa for 2 adults+1 child accommodation?

Good afternoon. Are your guests able to use Angsana Lagoona beach and kids club?

Good afternoon! Are doors that lead to the pool in pool villas have locks?

Hello, I'm Luisa and I'm a travel agency representative.
1. Please check reservation: application number 969366, arrival 25.01 till 08.02.15, Deluxe Two Bedroom Pool Villa / DBL+EXB, питание HB, LIKHOPOY NATALIA, TRETIYAKOV VICTOR, TRETIYAKOVA ANASTASIA.
2. Our clients will stay in your hotel for the second time, are there will be any compliment provided?
3. Please, tell me, how can we order transfer for our clients? How much does it cost?
Thank you.

Добрый день, Мы прилетим к Вам 15.11.14 бронь стоит на имя Новиков и Толмачева хотели бы в спа забронировать 4 массажа на 15.11.14 на 16 ч. Возможно ли это?

Добрый день! Мои туристы являются постоянными гостями Вашего отеля. Могу я запросить для них определенный номер?

С уважением, Владимир

Добрый день, уважаемые коллеги!
У нас забронировано в отеле BANYAN TREE 5* 2 номера POOL VILLA в период с 07.11.2014-21.11.2014 через туроператора Библио-Глобус, туристы Mr BYLINKIN NIKOLAY , Mrs BYLINKINA ZINAIDA и Mr SVERLOV ALEXANDER, Mrs SVERLOVA OXANA
В связи с нашей непростой ситуацией на Туристическом рынке, можно ли уточнить есть ли такая бронь и проплачена ли она туроператором отелю?

Добрый день! Являемся Вашими постоянными гостями. Хотим забронировать Pool Villa на начало ноября, ориентировочно с 01.11 по 13.11, но пока нет точного расписания. СКажите можно ли сейчас сделать бронь с учетом раннего бронирования, а потом как будет расписание перелетов сделать коррекцию плюс-минус 2 дня? Напишите Ваши цены на этот период времени