CATEGORY: 4 Stars
CATEGORY: Ultra All Inclusive
All guests staying at our hotel may use all facilities of SUN HEAVEN FAMILY hotel except the restaurant. The à la carte restaurant at SUN HEAVEN FAMILY is available for an additional fee of €15 per person. For further information, please consult our reception staff.
LOCATION: The hotel was built in 1993 on a 3,000 m² area and was completely renovated in 2025. It is 110 km from the airport, 15 km from Alanya, and 1.5 km from Konaklı. Public transportation (minibuses) and taxis are available.
FACILITIES: Reception, lobby, TV corner, elevator, restaurant (250 capacity), restaurant bar, pool bar, beach bar, Begonvil Bar, outdoor swimming pool (160 m²), children’s pool (17 m²), sun terrace (with free sunbeds and umbrellas), waterslide by the pool, Turkish bath (extra charge - Sun Heaven Family), massage (extra charge), amphitheater (Sun Heaven Family), private beach, water sports on the beach (extra charge), beach volleyball, beach towel, doctor service (on call – extra charge), laundry service (extra charge), Wi-Fi internet (EXTRA CHARGE).
ROOMS: 100 standard rooms with sea or land view (25 m²), safe (extra charge), mini bar (only water), telephone, TV (Russian, Polish, German, Danish, and Turkish channels), air conditioning, hairdryer, drying rack on the balcony. Laminate flooring, bathroom.
BEACH: Sunbeds and umbrellas at the beach are free of charge. The beach is 100 meters away. There are underground and overground crossings between the hotel and the beach.

1. ULTRA ALL INCLUSIVE – FREE SERVICES & SERVICE HOURS

• BREAKFAST (Main Restaurant – Open Buffet): 07:00 – 09:30
• LATE BREAKFAST (Main Restaurant – Light Buffet): 09:30 – 10:00
• LUNCH (Main Restaurant – Open Buffet): 12:30 – 14:00
• DINNER (Main Restaurant – Open Buffet): 19:00 – 21:00
• NIGHT SOUP (Main Restaurant – Light Buffet): 23:00 – 02:00
• PASTRY TIME (Pool Bar): 16:00 – 17:00
• FAST FOOD (Sun Heaven Family): 11:00 – 16:00
• ICE CREAM (Beach): 14:00 – 16:00
• ICE CREAM (Sun Heaven Family): 20:00 – 21:00

UNITS & SERVICE HOURS

• SERVICE BAR: Operates during lunch and dinner
• POOL BAR (Hot & cold beverages, beer and wine): 10:00 – 18:00
• BEACH BAR (Hot & cold beverages, beer and wine): 10:00 – 18:00
• BEGONVIL BAR (Local alcoholic & soft drinks): 10:30 – 02:00

PAID SERVICES

• All beverages after 02:00
• Imported drinks
• Fresh fruit juices
• Turkish coffee
• Extra beverages
• Drinks at the disco (SUN HEAVEN FAMILY)
• Massage services (SUN HEAVEN FAMILY)
• Doctor service
• Shopping centers (SUN HEAVEN FAMILY)
• Beach towel exchange
• Laundry service
• Internet (Wi-Fi)