Здравствуйте! Скажите есть wi-fi в номере? Платный или нет? Есть ли русские каналы на ТВ?

Hello, please tell me, we have a reservation at your hotel 05.11.2015 - 18.11.2015 Voucher BRC51105AA Double room Premier Sea View 2 ad, Tourists 1. MRS. SILYUTINA TATIIANA, 13.12.1970, 72 NO. 1314321 2. MRS. CHUEVA ELENA, 03.02.1965, 71 NO. 2153321 may I know, our tour operator had pre-paid for our reservation, and when the tour operator must pay you the balance, because we balance paid today. thanks in advance. Tatiana