Good afternoon. Is a pool of your hotel heated as it said in the hotel description? I read in reviews, that it's not. We'll stay in your hotel from 13/01 with children, it's important for us! Thank you.

Подтвердите бронь номера с 11.01 2015 Vedernikova Nataliia, Vedernikov Artem?

Good afternoon. I'm in your hotel now. There is music playing at the beach, it seems like it's not for your guests, but for yourself. Some tracks remind funeral music. Could you change it to pop music? Maybe Russian songs?

Good afternoon. We'll stay in your hotel from 29/12 till 7/01, family of 5 persons (2 children): Shilova ,Orlova ,Khohrina. Are there heated pools in your hotel? What is the water temperature in them?

Hello! We'll come to be your hotel 21/12, tour operator Sanmar, LITOVCHENKO with a child. Please, provide us a nice room in a quiet area with a balcony and a pool view. When does the pool heating start? It is said in reviews, that water is cold now.

Hello! If tourist arrival is after 21:30, is dinner will be provided?

Please, provide a honeymoon package for FOMENKO DMITRII, ZHERDEVA IRINA. Stay from 5/01 till 12/01, operator Coral Travel, Geotour travel agency, Volgograd. Tel. +7 (8442)493062, e-mail: geo@acco.ru.

Hello! We'll come to your hotel 23/12. Prokhorskii Oleg, Prokhorskaia Svetlana, Prokhorskaia Elizaveta/ tour operator SАNMAR/. Is it possible to book a room at the second floor in a quiet area close to the pool? Thank you in advance!

Are spa and fitness included in "all inclusive" system or these are extra paid services?

Добрый день, приезжаем к вам в отель с семьей ,21 января 2015 г, Sanmar ,Nekerov Viasheslav,Nekerova Maria,Kokh Iana хотела бы уточнить о брони номера в вашем отеле,а также хотелось бы забронировать номер с балконом и видом на бассейн

Hello! We'll come to your hotel 23/12 Prokhorskii Oleg, Prokhorskaia Svetlana, Prokhorskaia Elizaveta, tour operator Sanmar. Is it possible to book a room at the second floor in a quiet area close to the pool? Thank you!

Hello! IS there our reservation in your hotel? Arrival 20/01, Nekerov Viasheslav,Nekerova Mariya,Kokh Iana

Здравствуйте. Приедем в ваш отель 06.01.2014 года. Подскажите пожалуйста, есть ли на территории отеля бесплатный Wi-Fi ? Есть ли на пляже напитки кроме воды по системе "всё включено" ?

Hello, dear Mohammed!
What is the weather will be in the middle of January? Is there will be strong wind and wavy sea? Is there a children playground at the beach? Is there a bar on the beach? Are there alcohol drinks provided (all inclusive) or only soft drinks?

Здравствуйте. Скажите, пожалуйста, 7 января 2015г будет праздничный ужин и праздничная программа?

Hello! Is there will be a heated pool in January?

Good day. Chose to stay Your hotel, my name is Olga Kuznetsova, tour dates from 13.12 on 20.12 tour operator Coral Travel. I would like to clarify whether the standard rooms have bathrobes and Slippers?

Здравствуйте! Подскажите пожалуйста, имеют ли право сотрудники вашего отеля:
1. не продливать номер, за дополнительную оплату, если вылет вечером. Если да, то на каком основании;
2. при сдаче номера, срезать браслет и лишить клиента возможности питаться и передвигаться по территории отеля?

здравствуйте! скажите есть ли подогрев в бассейне в феврале?

Добрый вечер.Есть бассейн с подогревом или нет?У нас ребенок.Спасибо