Hello! I read reviews about the hotel, there is only negative, I'm shocked. And in response you just write about your apologies. What is currently eliminated from the listed deficiencies:
1 Extortion of money during the check-in.
2 Delays in check-in.
3 Negative attitude of staff to Russian tourists.
4 The affinity of Arab tourists. I already regret, that I'm going to your hotel. The first time I was too lazy to read reviews about the hotel before buying a voucher. I would never go to you. Write to me, what measures do you take on the reviews? Or do not you appreciate Russian tourists and you are good without us?

Why do you lie and do not tell the truth to tourists? Your apologies are useless! In fact, due to the lawlessness that I saw in this hotel because of these Arabs, you stole my money. I could spend these funds on more pleasant impressions than thrust in queues with your local population for a croissant. Ugh to your work and to this hotel !!!

Hello ! We want to book a tour to your hotel! Tell me what interesting excursions are and where you can buy it? And approximate prices, if possible?

Good afternoon. We go with my daughter to rest in your hotel. We plan a budget. Tell us the prices for a spa in the hotel? Thank you.

Can you, please, tell me, what is the central air conditioner like? How does it work? Wouldn't you turn it off? We go with 3 children ... Will it be not hot in the rooms?

Good afternoon! Before going to your hotel I would like to ask a few questions. This trip is a birthday gift to my son from his grandmother. We come to you on 07.09.17, and the birthday is on 02.09. Can he get a complement from the hotel in this case? Or already not? I would also like to see the price for spa treatments. Can you send it to e-mail Olg.in2011@yandex.ru? Read many reviews about the theft booming in the rooms. What is the situation at the moment? I would not want to be disappointed and doubt the choice of the hotel. Thanks for the answer.

Good afternoon! We want to book a tour to your hotel! Is it possible to accommodate a family of 5 people: 2 adults and 3 children (3.5.8 years) ??? Are there such rooms ??? Thank you! Waiting for an answer!!!

Good afternoon. Booked a tour to your hotel)) would like to know in advance the prices of the spa) thank you

Good afternoon. Have purchased a ticket to your hotel. Tell us about the air conditioners. Are there air conditioning in the rooms or not? Such hot weather and what, can there be no air conditioner ??? Thank you in advance.

Hello, how do you solve the queues issue? Is there a fixation of tables for tourists?

Good afternoon!!! I was at your hotel with my daughter and grandchildren in May 2016. I really want to come with my husband and one of my grandchildren at the end of September. Question: will we have any discount? Or a bonus when settling in?

Hello. Do you have a photographer at the hotel? Arrive in August. I would like to make beautiful photos. No one writes in the reviews ...

Voucher No. TU70702HM !!!!!!! We kindly ask you to move the family with 4 small children to the building, where nothing will threaten the safety and peace of the family, who came for 14 days to rest in your hotel! Today, 02.07.2017 the tourists arrived at 08:00, settled only at 17:30 in the building, where the common corridor has a huge hole in the wall (with the size in the doorway). Perhaps these are left as unfinished construction work. ACCOMMODATION IN THIS BUILDING MAY AFFECT THE SITUATION THREATENING HEALTH AND SAFETY OF KIDS !!!!!!!!!

Здравствуйте, уважаемые администраторы отеля Houda Golf & Beach Club! Турагентство "1001 тур" - Уфа .
В очередной раз мы отправляем в наш любимый отель своих туристов :GALEEV+3 ваучер № 3659485 , GALEEVА+1 ваучер № 3659520 , KHAFIZOV+2 ваучер № 3658752 ,OGNEVA+4 ваучер № 3827608.
Просим заселить наших туристов поближе друг к другу , так как они забронированы вместе. У туристов
MR KHAFIZOV LINAR / 09.07.1983 / 71 № 7034222 valid 08.12.2021 ваучер № 3658752
MRS GALEEVA ANNA / 09.07.1991 / 75 № 4546221 valid 28.03.2027 ваучер № 3659485
во время отдыха состоится день рождение . Просим комплимент от отеля и поздравление в честь знаменательного дня!
Спасибо заранее ! Благодарим за сотрудничество!

Добрый день!
Не могли бы вы предоставить стоимость спа-процедур в вашем отеле?
Спасибо.

Good afternoon. We are going to rest at you at the end of August. I plan the budget for the trip. I want to visit SPA procedures. I ask you to send the price for SPA procedures to the e-mail marya.rusakova@yandex.ru. During the trip, the child has birthday. Tell me, please, you can organize a congratulation-surprise from the hotel in addition to the standard cake? Or can we organize everything ourselves already in the hotel?

Hello, I liked your hotel, but we very much worried about of queues in the restaurant and noise at night in some rooms (when is not possible to sleep). Tell me whether this is so, and how to avoid getting into these rooms?

Good afternoon. There are several questions 1. In the description of the hotel it is written that there are free buses to the center of the city of Suss and to the center of Monastir. Are there these buses for real? And how often and on what schedule do they have? 2. How many restaurants a la carte are there in the hotel? And how many times can I visit them for free? Or just once?

Has forgotten to specify in a question on silence, that we have a TRIPLE ROOM / 2 + 1 (2-11,99) reserved. And more question, whether there is a complement for "newly-married couple", who have an anniversary of wedding of 15 years? My husband and I have an anniversary on July 27th? 😊 Is it possible to reserve a restaurant in advance?

Здравствуйте. Подскажите пожалуйста какая часть отеля у Вас самая тихая? Выбрали Ваш отель для отдыха с 23 июля. Полетим с двумя детьми. 7 лет и 6 месяцев. Малышу нужна будет тишина. Знаю, что номер надо будет просить при заселении. Вот и хочу узнать в каком корпусе просить? Куда должны выходить окна, чтобы было потише? Есть ли в отеле доктор? Сможет ли оказать если что мед помомощь?