Good afternoon! We plan to have a rest at your hotel in early October. I would like to know, does the hotel have an All Inclusive category or not? To nor be disappointed in future. What is included in the service "All inclusive? I'm waiting for a response from the hotel.

Добрый день! Я подавала заявку по программе лояльности, но так и не получила подтверждения на почту, не могли бы Вы проверить ее статус? Еду в сентябре.

Hello. I, just like Elizaveta (she asked the previous question), applied for a loyalty program (I did 2 times). The answer has not been received. We come to your hotel in September.

Hello! I applied for a loyalty program, but I did not receive a confirmation on the e-mail. Could you check its status?

Question to the hotel representative! On July 21, I asked a question in connection with the fact that after booking a tour for September there began to appear negative reviews ..... especially on the cleanliness of the hotel. So far, no response from the hotel has been received. Accordingly, we can conclude that the recent reviews that the hotel staff do not care about the guests are true and it's better to change the hotel while there is an opportunity? Convincingly ask to response

Hello. If I was in this hotel once, can I count on any complement?

Yes, they smoke almost everywhere and do not care. True, a couple of times a fire alarm was activated. So it's better to smoke on the balcony.

Good afternoon! Read that it is not allowed to smoke in the hotel. And is it allowed to smoke in the room, on the balcony?

Hello! Rested in May, 2017 at Sentido sultan Beldibu in Turkey. We were very pleased, and therefore chose your hotel for a trip in September 2017. Can you, please, tell us, if we can count on such a wonderful service and a complement from the hotel? Thank you in advance!

Hello! We go to you in September! Tell me, can I get the iron anywhere? Do you have them for the use of tourists, or only for a fee?

Добрый день! Едем в ваш отель в октябре. Есть ли в номерах бесплатный холодильник ? Отдыхали на Джербе, холодильник был платный.

Good afternoon, we are going to have rest at your hotel with family with a child. Tell us, what is located nearby the hotel? Is there a bus stop?

Hello, is there a diet table in the restaurant? What kind of cuisine? The son is an allergic person, I'm afraid that there will be nothing to feed him((

Здравствуйте В ближайшие дни едем семьей (все взрослые) к вам на отдых. По отзывам мы поняли, что в отеле нет русскоговорящего персонала (кроме гида Анны, которая появляется раз в четыре дня). Очень жаль. Вопросы: предоставляются ли отелем пляжные полотенца и в достаточном ли количестве? Предоставляются ли халаты в номерах? Есть ли в стандартных номерах мини-бары? платные ли они? нас путевка ультра все включено.

Hello, the description of the hotel indicates that there is a 1,5l bottle of water on arrival in the room. How can I refill the bottled water in the hotel?

Is a disco at your hotel open every day and at what time?

Hello, is there a blender and microwave in the restaurant?

Can you, please, tell if there is a children's playground in the hotel?

Здравствуйте, собираемся в ваш отель в июле. Скажите пожалуйста , что предусмотрено в вашем отеле для детей, есть ли детский стол, анимация, мини клуб, на каком языке? Есть ли отварное мясо, овощи,и т.д. Есть ли в ресторане блендер?

Do you have an ATM in your hotel?