Questions and answers
All questions - 1 126
Hello, I am a regular guest of your hotel. We arrive on 06.10.2017 at 03.00. Can I can count on early check-in, if I book a hotel from the 6th of October, and check-in from 14.00?
Добрый день. Подскажите действует ли как раньше вход в Гаванна Клаб бесплатно если ты отдыхаешь в сети Альбатрос?

Hello. I have a question about the hairdresser / beauty salon at the hotel. What services are there in this beauty salon? Is there, for example, eyelash or nails extensions?
Well, I returned. And there is still no answer from the respected, specified here the hotel representative, as the stated complement from TOPHOTELS. Thanks to the hotel workers, who remember.
Good afternoon, we are planning to come to your hotel in September for a holiday with a child of 4 years old. I'm wondering whether there is a children's playground on the hotel area (slides, swings, rocking chairs) and whether it is possible to walk around the territory of other Pickalbatros Hotels and what it is allowed to do there?
many thanks for the fact that during the 16 days you did not answer. So that's how you need us!
Hello. Please, tell me, how much does it cost to visit the aquapark in a nearby hotel?

Здравствуйте 25 $
I will come to you on 1.07. This is the third time. Can I expect any nice bonuses? It seems Gabriela left the position of Guest Relation ... Tell me whom to contact now and where to look for someone in any case?

Good afternoon. Tell me please, does the lobby bar work 24 hours? And are Alcoholic and non-alcoholic drinks provided for free and for 24 hours?

Алкогольные напитки бесплатные с 10.00 до 24.00

Чай, кофе - 24 часа
Good afternoon! We will relax in the hotel from 9th of May with a child up to a year. And I'm wondering, do you provide a baby cot and is there a kettle in the room?)))
Good afternoon! I'm going to have a rest at your hotel in July for the second time. The first time was in the autumn of 2008. Will I be considered a regular guest?

Hello
Thank You for contact with us.
Yes You are now our regular Guest.
Looking forward to see You soon.
greetings
Your Alf Leila Team
Hello, do you need a safety shoes for swimming in the sea of your hotel?

Был там в ноябре, купил обувь в Лейле в магазинчике за 5 баксов камушки попадаються острые и кораллы. Лучше в обуви

Hello
Thank You for Your email.
Yes , if You want use our beach its better to take shoes for swimming with You.
Best regards
You Alf Leila team

Пока не купила коралки, мы прогуливались с детьми на отмель так: дети - в сланцах, я - босиком. Через пару дней купила коралки - пришлось одеть для того, чтобы оправдать покупку. Я считаю - что лишняя трата денег и занимание места в багаже. Пляж по центру отличный, песчаный. Сходить на отмель во время отлива можно пару раз и в любой пляжной обуви. Не стоит ради этого покупать спец. обувь ИМХО.
Hello! Prompt, please, can guests of your hotel visit the aquapark in ALBATROS JUNGLE AQUA PARK for free?

Нет. Аквапарк оплачивается отдельно.

Hello
Thank You for Your email
Aquapark in Joungle is not for free.
About the price You can contact us by email 1001_guest@pickalbatros.com
greetings
Your Alf Leila team

Good evening! Please tell me, can we book a room directly? we are three adults, all inclusive, for 15 days, what is the cost? Thank you very much in advance!

Hello
Thank You for Your Email.
Yes , You can diractly book the room from us.
About the price please contact us by email
1001_guest@pickalbatros.com
Greetings
Your Alf leila team
Hello! Please, tell me, if a mini-club is working at the moment, what is a part of its services?

Good afternoon
Yes , ouer mini club working every day except sundays. The working hours are from 10:00-12:30 and from 15:00-16:30.Kids who can join mini club must have minimum 4 years old till 12 years old.
Greetings
Your Alf leila team

Good evening, can I use the water park for free or for an additional fee? we want to come to you in January. Thank you

Good Morning,
Thank You for your message.
Unfortunately Aqua Park is not for free.
If You want more details please contact us by e-mail.
1001_guest@pickalbatros.com
We are waiting You.
And for this moment Happy New Year.
Your Alf Leila Team
Good day to you, please tell me the cost of Christmas dinner

Good morning,
Thank you for your message.
Please about the Price contact by e-mail with Guest Relation.
1001_guest@pickalbatros.com
Thank you in advance.
Your Alf Leila Team
Good day! We will go to you for this new year. Tell me, will there be the new year program (if yes, charge or included in the price)? Thank you

Good Morning,
Thank You for your message.
We would like to inform You, that of course We gonna have New Year Party.
This Party is included.
We are happy that You gonna join us and we will say Hello to 2017 together.
Your Alf Leila Team
Hello, Lily. We want you to come to rest on 20th of December. Tell me, what is the hotel occupancy now? Whether there is a heated swimming pool and whether it is possible to book rooms with views of the pool?

Hello. I have already wrote to you before, but the answer did not get! I want to get an answer at least one question: What are the days and in general how are organized trips to the pyramids from your hotel ?? Thank you for the information, unless, of course, answer.

Hello, I am a regular guest of your hotel. We arrive on 06.10.2017 at 03.00. Can I ca ...

Добрый день. Подскажите действует ли как раньше вход в Гаванна Клаб бесплатно если ты ...

Hello. I have a question about the hairdresser / beauty salon at the hotel. What serv ...

Well, I returned. And there is still no answer from the respected, specified here the ...

Good afternoon, we are planning to come to your hotel in September for a holiday with ...

many thanks for the fact that during the 16 days you did not answer. So that's how yo ...

Hello. Please, tell me, how much does it cost to visit the aquapark in a nearby hotel ...

I will come to you on 1.07. This is the third time. Can I expect any nice bonuses? It ...

Good afternoon. Tell me please, does the lobby bar work 24 hours? And are Alcoholic a ...

Good afternoon! We will relax in the hotel from 9th of May with a child up to a year ...

Good afternoon! I'm going to have a rest at your hotel in July for the second time. T ...

Hello, do you need a safety shoes for swimming in the sea of your hotel?

Hello! Prompt, please, can guests of your hotel visit the aquapark in ALBATROS JUNGLE ...

Good evening! Please tell me, can we book a room directly? we are three adults, all i ...
Hello! Please, tell me, if a mini-club is working at the moment, what is a part of it ...

Good evening, can I use the water park for free or for an additional fee? we want to ...

Good day to you, please tell me the cost of Christmas dinner

Good day! We will go to you for this new year. Tell me, will there be the new year pr ...

Hello, Lily. We want you to come to rest on 20th of December. Tell me, what is the ho ...

Hello. I have already wrote to you before, but the answer did not get! I want to get ...
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Есть детский бассейн с горками и т.д. Есть фотографии https://tophotel.ee/hotel/al663/media/gallery?photo_type=11
Юля, площадки детской у них нет, но есть классный детский бассейн с маленькими горками и в немецкой деревне бассейн с подогревом 1,20 м, с отделом для малышей-тоже классный. Моих детей невозможно было вытащить от-туда. Но они у меня постарше. Вам очень понравиться!