Good evening! I would like to clarify. Voucher number 1204746: The Anvar and Lilia Abdulllins, voucher number 1204750: The Ilias and Alsu Mustafins. Are you waiting for us? 9/02 my wife and i will have a 30th wedding anniversary.

Здравствуйте, Елена! Подскажите пожалуйста, есть ли теплые бассейны, где они и сколько их?
Спасибо!

Здравствуйте! Наша семья рассматривает возможность поездки в Ваш отель в мае и в связи с этим хотелось бы уточнить - есть ли в отеле в свободном доступе мороженое и соки для ребенка? Включены ли они в концепцию "все включено"? Кроме этого хотелось бы узнать, возможно ли организовать поздравление ребенка с днем рождения в период отдыха?

Hello, Elena and Kristina. Please, check my reservation properly, my travel agency told me my stay in your hotel from 28/12 till 7/01. LAPIN ANDREY 25.11.1976 72-1779560 31.10.2022 LAPINA ANNA 24.01.1976 72-1779548 31.10.2022 LAPINA EKATERINA 10.09.1999 72-1624107 18.10.2022 TROPITEL SAHL HASHEESH 28.12.2014-07.01.2015 DELUXE ROOM3 ADL Tropitel Elite All Inclusive 3 7K 9519 28.12.2014 11:00-14:40 Domodedovo(Domodedovo) --> Hurghada INT(Hurghada) Economy 3 7K 9520 07.01.2015 16:30-22:10 Hurghada INT(Hurghada) --> Domodedovo(Domodedovo) Economy 3 Group Transfer:Group 28.12.2014-07.01.2015: HRG (Hurghada) --> TROPITEL SAHL HASHEESH (Hurghada) --> HRG (Hurghada) 3 28.12.2014-07.01.2015 medical insurance 3 31.12.2014-00:00 New Year 06.01.2015-00:00 Gala Dinner
I would like to be sure, that our vacation is going to be good! And yes, it'll be our 4th stay in Tropitel. Waiting for a response.

Hello. Is it possible to get beach towels and bracelets upon early arrival, before getting a room, and leave valuables in a lock box at the reception? What is the price for prolonging the room in case of late departure from the hotel? Thank you. Read full at http://www.tophotels.ru/main/account/questions/

Hello! What is a deluxe club room look like? Are there any pictures of it? Are there 2 separate rooms?

My husband and I will stay in your hotel from 4/01 till 14/01. Is there a beach volleyball in your hotel? And which sports activities are held by animators? Are there evening entertainment programs?

Hello! Please, provide a transfer UDOVENKO OLEKSANDR EX-479501 IMANOVA NATALIIA EK-480517 UDOVENKO DIANA EX-479501 UDOVENKO KARINA EX-479501. Arrival day 01.11.2014г. Flight QU 5721 UTair Ukraine, Kharkov HRK-Hurghada HRG Arrival time:18:00 Waiting for your response!

Hello! Tourists will come to your hotel 1/11, and they would like to order a private transfer! How much does it cost for a family of 2 adults + 2 children + luggage? And how can we order a transfer from the Hurghada airport to the hotel? Waiting for a response! Thank you in advance.

Hello! Tell me please, if there is a good water park nearby your hotel? Or maybe you have an excursion to the water park? How much does it cost?

Hello! Tourists Motin Andrei, Motina Polina, Motina Emiliia, Slushkina Mariia, Slushkina Sofia (reservation number 1129617, 1129629) will come to your hotel (Sunmar tour). Motin Andrei, Motina Emiliia will stay in your hotel for the third time! Can you upgrade their room as a compliment for regular guests?

Hello! Can you send me a price-list of your spa-centre?

Hello! We'll arrive to your hotel early in the morning. Can we get a bracelets and beach towels before the check-in? And leave our luggage at the reception? Is there a 24-hours bar in your hotel? Are alcohol drinks served for 24-hours? How much does late check-out cost? Is there a heated pool in your hotel? Thank you!

Hello! We'll stay in your hotel from 28/12 till 10/01. What is the difference between All and UAL? Where can I look spa-treatments prices? Are there will be any New Year's or Christmas party?
e-mail: alexkush77@yandex.ru
tatuka@bk.ru

Hello! What is the weather like in March and April? What is the water temperature? Is it possible to swim in the sea?

Hello! My tourists BONDARENKO, POPOVYAN will come to your hotel 8/09, honeymoon, № 6380939, coral travel.
Please, provide them a compliment from your hotel. Thank you!

Hello! Is there a heated pool in your hotel? We'll come for a New Years. Thank you!

Hello! We stayed in your hotel from 18/08 till 31/08. And we would like to come again this year from 15/11. Can we stay in the same room? We stayed next to the doctors room. Thank you!

Добрый день. Едим к вам в середине сент. Очень интересует чем отличается номера делюкс и делюкс супериор. ? Есть ли во всех номерах чайник и принадлежности для чая и кофе? И самое главное. Едим к вам с 3 х лет ребенком. Есть ли в море вход пологий для купания малыша без спец обуви? Спасибр

Добрый день. Меня зовут Ирина. Мы рассматриваем ваш отель один из первых, планируем отдыхать у вас в отеле в сентябре 2014 года у нас с мужем годовщина свадьбы, нас интересует можно ли улучшить номер и сколько это будет стоить, или лучше покупать путевку сразу. И еще один вопрос- Наш туроператор предлагает нам такой рейс, что мы приедем к вам в отель рано утром, а заселение происходит после 14:00. Такая же ситуация с отъездом. Рейс вечером, а выселение из номера в 12:00. Мой вопрос такой: возможно ли заселение в номер ранее 14:00 часов и какова стоимость продления комнаты до 18:00?
Спасибо.