The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
фруктовая нарезка в номер
Compliments for birthday
Тортик именинникам. Информация должна быть отражена в ваучере на проживание. В случае отсутствия пометки от туроператора Гости должны сообщить детали важной даты сотрудникам Рецепции в день заезда.
Compliments for newlyweds
декор номера, фрукты в номер;
Special conditions for pro travel agents
Отель предлагает турагентам скидку на проживание 10%.
Необходим предварительный запрос с указанием того, что гость - представитель турагентства.
