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Лента публикаций
Комментарии пользователя к отзывам
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07.12.25
13:10
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Отличный отель!
Dear Guest, Thank you very much for sharing such a wonderful review of your recent stay with us. We are delighted to know that you enjoyed our excellent location, the sandy beach, and the unique charm of the windless bay during the winter season. It is great to hear that our coral tour, diverse restaurant menus, oriental sweets, and evening entertainment added to your memorable experience. We also appreciate your kind words about the peaceful atmosphere and the efforts of our team to communicate with you in Russian. Your satisfaction means a lot to us, and we are thrilled that your 10 days passed so pleasantly. We look forward to welcoming you back next year for another relaxing and enjoyable holiday. Warm regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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07.12.25
09:35
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Dear Guest, Good day from Iberotel Palace. Thank you for taking the time to leave us your feed back ! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Warmest regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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07.12.25
09:35
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Dear Guest, Good day from Iberotel Palace. Thank you for taking the time to leave us your feed back ! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Warmest regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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06.12.25
09:35
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Лучший отель!
Dear Guest, Thank you so much for sharing such a heartfelt review and for choosing our hotel as your holiday destination for the past five years. We are truly honored to be your favorite place in Sharm El Sheikh and delighted to know that both you and your friend had another memorable stay with us. Your kind words about our service, staff, and especially the animation team mean the world to us. It is wonderful to hear that their energy, smiles, and dedication made your vacation even more enjoyable. We will be sure to pass along your compliments to the entire team, including Lerochka, who will be thrilled to know she helped create lasting memories for you. We are also glad you enjoyed the beach, the atmosphere, and the variety of activities we offer—from morning exercises to yoga and water aerobics. Knowing that you felt relaxed, well cared for, and entertained throughout your stay is the greatest reward for our efforts. We sincerely appreciate your loyalty and recommendation, and we look forward to welcoming you back next year for another unforgettable experience under the palm trees. Warm regards, Hossam Mohamed HOtel manager Iberotel Palace |
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05.12.25
16:31
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Прекрасный отель в бухте Шарм-эль-Майя
Dear Guest, Thank you very much for sharing such a thoughtful and detailed review of your recent stay with us at Iberotel in Sharm El Maya Bay. We are delighted to know that you and your mother enjoyed a relaxing holiday and appreciated the peaceful atmosphere, beautiful surroundings, and the comfort of your sea view room. It is wonderful to read your kind words about our team. We are proud that our colleagues at reception and guest relations made you feel welcomed and cared for throughout your stay. Your recognition of their efforts means a great deal to us. We are also pleased that you enjoyed the variety and quality of our food and beverages, from freshly prepared omelets and juices in the morning to seafood specialties and unlimited ice cream by the beach. Knowing that our culinary offerings contributed to your memorable experience is very rewarding for our chefs and service staff. Your comments about the beach and entertainment are equally appreciated. We are glad you found the gradual sea entrance and evening entertainment to your liking. Regarding your observation about early reservations of sun loungers, we understand how this can be inconvenient, and we will continue to monitor this closely to ensure fair availability for all our guests. The greatest compliment for us is your intention to return when visiting Sharm again. We look forward to welcoming you back and creating another wonderful holiday for you and your family. Warm regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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02.12.25
18:13
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
🌴 Отзыв об отдыхе в Iberotel Palace, Шарм-Эль-Шейх: Оазис Спокойствия и Превосходного Сервиса!
Dear Guest, Good day from Iberotel Palace. Thank you for taking the time to leave us your feed back ! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Warmest regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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02.12.25
17:48
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
один из лучших отпусков в жизни!
Dear Valued Guest, Thank you very much for sharing such a thoughtful and detailed review of your recent stay at Iberotel Palace. We are delighted to know that you enjoyed the tranquillity, comfort, and attentive service that we strive to provide. It is wonderful to hear that our beach, gardens, and overall atmosphere contributed to your sense of relaxation and privacy. We are also pleased that you appreciated the spacious rooms, the cleanliness maintained by our housekeeping team, and the variety of food offered at our restaurants. Your kind words about our breakfasts and desserts will surely motivate our culinary team. We are especially grateful for your recognition of our animation team. They take great pride in creating enjoyable activities and entertainment while respecting the peaceful environment our guests value. Knowing that their efforts enhanced your holiday is truly rewarding. Your feedback is a great encouragement to all of us, and we are thrilled that you would consider returning with family or friends. We look forward to welcoming you back for another memorable stay at Iberotel Palace. Warm regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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02.12.25
10:05
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Отдых парой в июле 2025
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the atmosphere of our place and the warmth of our team. However, we are truly sorry to learn about your disappointing experience with one of the entertainers. Please rest assured that this is not the standard of service we strive to provide. We take such matters very seriously and will be investigating this incident thoroughly to ensure it does not happen again. Your trust and comfort are our top priorities, and we regret that this situation caused you inconvenience. We are glad you were able to find a professional photographer and still enjoy your time here. We hope to welcome you back in the future and provide you with the seamless, enjoyable experience you deserve. Warm regards, Hotel managment |
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30.11.25
14:50
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Dear Guest, Good day from Iberotel Palace. Thank you for taking the time to leave us your feed back ! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Warmest regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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30.11.25
10:47
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Прекрасный отель как для отдыха так и для рабрты
Dear Guest, Thank you for returning to stay with us and for sharing such a detailed review of your experience. We are delighted to know that our staff recognized you and that their friendliness and willingness to assist contributed to making your stay enjoyable. It is wonderful to hear that you appreciate the balance our hotel offers between work and relaxation, from reliable internet and quiet spaces to our beach, entertainment, and dining options. We are grateful for your constructive feedback as well. We are pleased that our team was able to quickly resolve the minor issues you encountered in your room, and we will continue working on refreshing and maintaining our facilities to ensure maximum comfort. Your comments regarding the evening shows, restaurant service during peak times, and clarity of animation schedules are very valuable, and we will use them to improve our guest experience. We also acknowledge your note about the smell of paint during ongoing maintenance. While we strive to keep our property in excellent condition, we understand that this can be inconvenient, and we will take steps to minimize any disturbance. Regarding room pricing, we appreciate your observation and will review how best to provide transparent and competitive options for our guests. It is a pleasure to know that despite these small inconveniences, you continue to find our hotel beautiful and worth returning to. We look forward to welcoming you again and making your next stay even more comfortable and memorable. Warmest regards, Hossam Mohamed Hotel Manager Iberotel Palace |
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Ответы пользователя на вопросы к отелям
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13.03.24
09:43
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Wi-fi бесплатный или есть все же ограничения???
Dear Guest, WIFI Free of charge Thank You |
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11.07.24
13:21
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Здравствуйте, подскажите пожалуйста, какая стоимость трансфера из аэропорта в отель ?
Dear Guest, Good day from Iberotel Palace. We do arrange for pickup service from the airport after receiving the details of your flight. This service is against charge with the cost of USD 23.00 per private car (one way). The hotel shuttle bus against 05.00 USD per person for one way and minimum two persons paying in order to proceed this service subject to the available from 09:00 AM till 09:00 PM please advise which service needed and waiting your confirmation |
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07.06.24
10:30
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Добрый день. Хотелось бы уточнить несколько моментов по отелю и концепции все включено, т.к. информация на разных сайтах разная. 1. Условия предоставления wi fi, бесплатно ли и сколько трафика? 2. Стоимость минибара и состав( где-то указано 2 бутылки воды бесплатно, где-то полностью платный минибар).Наличие точек выдачи бутилированной воды на территории отеля и ее стоимость? 3. Сейф бесплатный? 4. Смена пляжных полотенец в номере? 5. Момент с реставрацией в отзывах, есть ли стройка и ремонтные работы на территории в данный момент? 6. Хотелось бы тихий номер на 2 этаже с видом не на стройку и не на шумную улицу, лучше на сад внутри. Какую категорию номеров смотреть?7. Снимают ли браслеты в случае позднего выезда, т.е. в 12 часов дня?
Заранее благодарю Вас за ответ.
Dear Guest, Good day from Iberotel Palace. Further to your request, please let me seize this opportunity to thank you for your interest in JAZ HOTEL GROUP, especially for choosing Iberotel Palace Sharm El-Sheikh. - WIFI is free of charge - The Mini bar and snacks in the hotel are extra charge and you have 2 bottles of water free of charge in the room daily refiling and all hotel area covering - Safe Box is free of charge - the change towel beach daily if you need through HK - the are no construction in the hotel - the room on 2nd floor request we will do our very best availability will be subject to hotel availability with our confirmation to spare no effort to fulfill this request - Iberotel Palace offering to all guest in house to keep the All inclusive bracelets till the end of stay Thank You |
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22.07.24
10:25
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Добрый день! Мы будем у Вас в отеле с 04.08.24 по 11.08.24, большая просьба разместить нас в корпусе Шарм или Расмохамед если можно на 2 этаже подальше от дороги. Заранее благодарны. Номер брони 8291397.
Dear our valuable guests , Greetings from Iberotel Palace ... Let me seize this opportunity to thank you for your interest in Iberotel Palace, we look forward to welcoming you back soon at our pleasant hotel. As It is indeed a pleasure to have you staying with us, regarding your request please be informed that we took a note and will do our best to fulfill your request according to the hotel availability and booked room type. Once again thank you so much for your interest in Iberotel Palace and looking forward to welcoming you back soon. |
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09.07.24
20:54
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Благодарю за ответ! Еще вопрос о курении. Можно ли курить на пляже ? Можно ли курить на балконе или террасе номера?
Guest Guest, the smoking allowed on the open air areas excluding the dining open air Thank You |
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09.07.24
20:55
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Всем доброго дня! Скажите пожалуйста, кто то делал массаж в отеле? Может посоветуете массажиста хорошего?
Dear Guest, Good day from Iberotel Palace. we have SPA center Thank You |
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02.05.24
19:02
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Добрый день! Прилетаю к Вам в IBEROTEL PALACE 04 мая TOUR OPERATOR:ООО "Библио-Глобус ТК" № 116374304526. Буду очень признательна. если бы вы могли предоставить мне номер в корпусе Nuweiba или в Sharm El-Shekh на 2-м этаже. Заранее благодарю за ваше внимание и надеюсь на приятное проживание в вашей гостинице.
Dear Guest, appreciate receiving more details about your booking due to the above reference not at our system till now send me voucher No. Family name and First name arrival and departure Thank You |
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28.02.24
13:04
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Здравствуйте! Рассматриваем Ваш отель, как вариант отдыха в апреле. Подскажите, в каких корпусах и на каких этажах располагаются номера superior side sea view? Какой номер при бронировании нужно выбрать, чтобы он был на верхнем этаже, тихим (чтобы не было рядом вытяжек, моторов и т.п.) и с красивым видом? Заранее благодарна за ответ.
Dear Value Guests , Warm Greetings From Iberotel Palace . please be informed that superior side sea view rooms located in all hotel buildings and they are located on 2nd and 3rd floors and they are good choice for good view rooms |
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22.11.24
11:52
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Здравствуйте! В скором времени планируем отдых в Вашем отеле. Скажите плжалуйста, лодка, которая курсирует от отеля на коралловый риф беслптаная?* Если да, необходимо каждый день записываться ?
Dear Ms. Anastasia, Greetings from Iberotel Palace ... the hotel provides shuttle boat to second coral beach daily with extra charges 10.00USD per person per visit , including one bottle of water and one soft drink and any extra beverages with extra charges . looking forward to welcoming you soon |
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30.06.25
11:19
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
добрый день Уважаемый ИБЕРОТЕЛЬ
Планируем к Вам в августе
Вопрос по категориям номеров
Почему не доступны просто номера Супериор Гарден А только Супериор Си Сайд
Dear Guest, Good day from Iberotel Palace. Thank you for your interest in staying with us for coming visit We would like to kindly inform you that our hotel offers three distinct categories of rooms: Superior Room Superior Room with Partial Sea View .Superior Room with Sea View Please note that we operate on a dynamic availability system. This means that once a specific room category is fully booked, it will automatically be closed for further reservations. If you have a particular room preference, we recommend booking as early as possible to ensure availability. Should you require any further assistance or clarification, please do not hesitate to contact us. We look forward to welcoming you soon |
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Показать еще 10 ответов |
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