Questions and answers
All questions - 155
There is such a service in your hotel as a compliment for guest's birthday, but hotel staff keep forgetting about that. Why?
Hello! We stayed in your hotel in September 2014. And we're going to come again at the beginning of the August. Are there any bonuses will be offered at the check in and check out if we have a late return flight?
Hello! We chose your hotel after reading all the reviews. Bratukhin I and Stepanova N. Arrival 08.06.2015. Please, provide us a room without a connecting door, at the 2-3 floor, pool view. Thank you very much!
Hello! We wait impatiently to meet you, hope everything will be all right! We’ve been carefully choosing the hotel and read all the reviews. We are VASILEVA N. VASILEV I. Will come to you on 18.05 2015. Quite late. Please give us a room on the 2-3 floor, without a common door, with a pool view. Thanks a lot! We have been with you for many years already. Thanks a lot!!!

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Hello! Please, tell me, is there a beauty salon in your hotel and how much an evening hairdress will cost? How can I order this service?

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Hello! We're going to buy a tour to your hotel. I would like to know more about UAI. Are imported drinks included in it? Are bars services free only till 24:00 or 24 hours per day? And about evening discos. Thank you in advance! Regards, Snezhana.
Thank you very much for the response! And another question: we have a late departure - at 22:30 30/05. Till what time can we stay in the hotel as your regular guests? Thank you for understanding. See you soon!

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Hello! How offer are there buses to the beach go? Is it too crowded at the bus stop at the departure? Is it allowed to use bars, beach and pool of the Club Azur Resort? Lyudmila.
Hello! We'll come to Makadi Garden 18/05, it'll be our 6th stay in Azur hotel. We're Azur Preferred clients. Please provide us a pool view room higher then the ground floor. We'll arrive late, is there any snack will be provided? Thank you very much. VASILEV IURII and VASILEVA NADEZHDA.

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Hello once again! I would like to know more about the hotel catering system. Which hotels beaches, restaurants, pools and bars can be used by your guests?
Good day! We are the repeated clients of AZUR hotels. PETROVA ANASTASIIA, PETROVA MARINA (we were in November 2014 last time. We bought a tour from sunmar tour operator on 07.04 till 28.04.2015 in ROULETTE HURGHADA 5*, but suddenly knew that they also sell tours in Makadi Garden Azur Resort 4*. We would like to ask you if it is possible to change hotel, because we don't want to live in unknown hotel even if it is 5 stars. It is better for us to come back to a lovely, dear, beautiful and quiet Makadi Garden Azur. Could you find out will it be possible and how much it will be? What should we do? We really hope to be in our favourite Garden Azur. Looking forward to your reply. Thanks in advance.
Hello! I didn't find information about beach volleyball in your hotel. Do you have it?

Пляжный волейбол устраивают аниматоры на пляже Club Azur Resort и Royal Azur Resort можно играть и там и там, по крайней мере никто никого не прогоняет)))))))))))))))))))))))
Добрый день!Прилетаем в отель 5.04.2015 года. Туристы Sementcov & Sementcova HRG50405DJ .Хотели бы вас попросить заселить нас в хороший номер с хорошим видом и отсутствием двери между номерами .Заранее вам благодарны.
Good day!Arrive at the hotel 5.04.2015 year. Tourists Sementcov & Sementcova HRG50405DJ .Would like to ask you to settle us in a nice room with a good view and no doors between the rooms .Thank you in advance.
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Здравствуйте, приезжаем в ваш отель 01.04.15
Номера брони
205 307 Golubeva Svetlana Senatorova Anna, ; 205 305 Senatorova Elena Senatorov Anton ;
205 378 Pogodina Marina Serunina Svetlana.
Подтвердите бронь
Senatorova Anna возраст 14 лет..
Возможно ли заселение в отель детей до 18 лет ?
После бронирования увидели на сайте Pegas , что отель 18+
Здравствуйте, приезжаем в ваш отель 01.04.15
Номера брони
205 307 Golubeva Svetlana Senatorova Anna, ; 205 305 Senatorova Elena Senatorov Anton ;
205 378 Pogodina Marina Serunina Svetlana.
Подтвердите бронь
Senatorova Anna возраст 14 лет..
Возможно ли заселение в отель детей до 18 лет ?
После бронирования увидели на сайте Pegas , что отель 18+
Здравствуйте, приезжаем в ваш отель 01.04.15
Номера брони
205 307 Golubeva Svetlana Senatorova Anna, ; 205 305 Senatorova Elena Senatorov Anton ;
205 378 Pogodina Marina Serunina Svetlana.
Подтвердите бронь
Senatorova Anna возраст 14 лет..
Возможно ли заселение в отель детей до 18 лет ?
После бронирования увидели на сайте Pegas , что отель 18+
Your guests: Uliumdzhiev Sergey , Uliumdzhieva Zhanna. we would like to book a table for two in your restaurant for19/03. Arrival at 21:00 local time

There is such a service in your hotel as a compliment for guest's birthday, but hotel ...

Hello! We stayed in your hotel in September 2014. And we're going to come again at th ...
Hello! We chose your hotel after reading all the reviews. Bratukhin I and Stepanova N ...

Hello! We wait impatiently to meet you, hope everything will be all right! We’v ...

Hello! Please, tell me, is there a beauty salon in your hotel and how much an evening ...

Hello! We're going to buy a tour to your hotel. I would like to know more about UAI. ...

Thank you very much for the response! And another question: we have a late departure ...

Hello! How offer are there buses to the beach go? Is it too crowded at the bus stop a ...

Hello! We'll come to Makadi Garden 18/05, it'll be our 6th stay in Azur hotel. We're ...

Hello once again! I would like to know more about the hotel catering system. Which ho ...

Good day! We are the repeated clients of AZUR hotels. PETROVA ANASTASIIA, PETROVA MAR ...

Hello! I didn't find information about beach volleyball in your hotel. Do you have it ...
Проверьте бронь ,Sementcov Sementcova
Добрый день!Прилетаем в отель 5.04.2015 года. Туристы Sementcov & Sementcova HRG5040 ...
Good day!Arrive at the hotel 5.04.2015 year. Tourists Sementcov & Sementcova HRG50405 ...

Здравствуйте, приезжаем в ваш отель 01.04.15
Номера брони
205 307 Golubeva Svetlana S ...

Здравствуйте, приезжаем в ваш отель 01.04.15
Номера брони
205 307 Golubeva Svetlana S ...

Здравствуйте, приезжаем в ваш отель 01.04.15
Номера брони
205 307 Golubeva Svetlana ...

Your guests: Uliumdzhiev Sergey , Uliumdzhieva Zhanna. we would like to book a table ...

Hello! We'll come to your hotel 19/03 (evening)/ We hope to have a good weather and t ...
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У нас был поздний выезд. Нас забрали из отеля в 17,40. Но у нас есть карточка постоянного клиента.