Dear colleagues, we booked a tour via Biblio Globus (LAZAREVICH), your hotel was at a momental confirmation, but tour operator tells us that they sent a rebooking request to your hotel. Could you confirm our application and are there available rooms for booking? Thanks in advance.

Hello! We'll stay in your hotel from 21/08 till 9/09 for our honeymoon (marriage 15/08), we'll have a wedding ceremony for 2 of us in Hurghada. Are there will be any bonuses or benefits for us? And is it possible to book a table for two of us for dinner 25/08 in one of the restaurants in Club Azur or Royal Azur?

Hello! We'll come to your hotel 4/07. Please, provide us a room without a connecting door at the 2-3 floor, desert view! 535400774 GERTSOVSKIY DANILIUK

Good afternoon! Are there a lot of tourists in your hotel now? We'll arrive 28/06 in the evening.

Hello! My wife and I have stayed in Royal Azur, in July we're going to stay in Garden Azur. 1) is it allowed to use bars and pools of Royal Azur? 2) can we visit Royal Azur disco and evening shows? 3. I know there are bathrobes, slippers and a fruit basket provided and sometimes else in mini-bar for regular guests in Royal. Is it the same in your hotel?

Are there shampoo and shower gel provided? How often do you refill them? What is provided in mini-bar and how often do you refill it?

There is such a service in your hotel as a compliment for guest's birthday, but hotel staff keep forgetting about that. Why?

Hello! We stayed in your hotel in September 2014. And we're going to come again at the beginning of the August. Are there any bonuses will be offered at the check in and check out if we have a late return flight?

Hello! We chose your hotel after reading all the reviews. Bratukhin I and Stepanova N. Arrival 08.06.2015. Please, provide us a room without a connecting door, at the 2-3 floor, pool view. Thank you very much!

Hello! We wait impatiently to meet you, hope everything will be all right! We’ve been carefully choosing the hotel and read all the reviews. We are VASILEVA N. VASILEV I. Will come to you on 18.05 2015. Quite late. Please give us a room on the 2-3 floor, without a common door, with a pool view. Thanks a lot! We have been with you for many years already. Thanks a lot!!!

Hello! Please, tell me, is there a beauty salon in your hotel and how much an evening hairdress will cost? How can I order this service?

Hello! We're going to buy a tour to your hotel. I would like to know more about UAI. Are imported drinks included in it? Are bars services free only till 24:00 or 24 hours per day? And about evening discos. Thank you in advance! Regards, Snezhana.

Thank you very much for the response! And another question: we have a late departure - at 22:30 30/05. Till what time can we stay in the hotel as your regular guests? Thank you for understanding. See you soon!

Hello! How offer are there buses to the beach go? Is it too crowded at the bus stop at the departure? Is it allowed to use bars, beach and pool of the Club Azur Resort? Lyudmila.

Hello! We'll come to Makadi Garden 18/05, it'll be our 6th stay in Azur hotel. We're Azur Preferred clients. Please provide us a pool view room higher then the ground floor. We'll arrive late, is there any snack will be provided? Thank you very much. VASILEV IURII and VASILEVA NADEZHDA.

Hello once again! I would like to know more about the hotel catering system. Which hotels beaches, restaurants, pools and bars can be used by your guests?

Good day! We are the repeated clients of AZUR hotels. PETROVA ANASTASIIA, PETROVA MARINA (we were in November 2014 last time. We bought a tour from sunmar tour operator on 07.04 till 28.04.2015 in ROULETTE HURGHADA 5*, but suddenly knew that they also sell tours in Makadi Garden Azur Resort 4*. We would like to ask you if it is possible to change hotel, because we don't want to live in unknown hotel even if it is 5 stars. It is better for us to come back to a lovely, dear, beautiful and quiet Makadi Garden Azur. Could you find out will it be possible and how much it will be? What should we do? We really hope to be in our favourite Garden Azur. Looking forward to your reply. Thanks in advance.

Hello! I didn't find information about beach volleyball in your hotel. Do you have it?

Проверьте бронь ,Sementcov Sementcova

Добрый день!Прилетаем в отель 5.04.2015 года. Туристы Sementcov & Sementcova HRG50405DJ .Хотели бы вас попросить заселить нас в хороший номер с хорошим видом и отсутствием двери между номерами .Заранее вам благодарны.