While were waiting for you answer to the questions, my tour to your accommodation increased by 30% !!! and no response! Very disappointed that you do so.

Good afternoon! please, tell me how to contact with the hotel representative in Russia? Diana

Why there is no response to a request to verify the reservation?

Why there is no answer to a question? ??

Evgeniya Phuket, thanks for the detailed answer!

Can we know how much a dinner costs per person at the hotel restaurant? I would like to plan a budget trip.

And what about the price? Or maybe you have already been included in the ticket to dinner? Perhaps you know approximately how much is dinner for one person in a decent cafe / restaurant outside of the hotel? I would like to plan a budget trip.

Good afternoon! Please, tell me, how much is a dinner approximately at the hotel? Is it a Buffet?

Can we know till what hour dinners are opened?

Good day! We are going to you in January for 11 days! Can we learn about the dinner - is it a buffet or not? And what is offered to dinner? and where are they arranged?

Good afternoon! Tell me, if you have a free shuttle service to Patong like it does in other hotels?

Good afternoon. Is there a children playground in the hotel? Haven't seen on the photo) Thanks

Good afternoon. Booked a hotel room in October. And the hotel still didn't take the money, and the dollar is growing. What should I do to have the hotel withdraw my money?

When we were booking, we notified that the room is for newlyweds. we have been settled in a hole with a view of the wire. What should we do?

Prompt us, is it rain every day in August?

Good day! We booked a Deluxe Room through the website of the hotel from 27 May to 9 June 2016. Reservation number - 109726, a booking confirmation from the hotel - 58992. I know that booking through the hotel's website gives chance to get a nice bonus upon arrival)) I want to ask you, if possible, to provide the room in the building Plumeria on 3rd or 4th floor with sea views!! We go In Phuket for the first time and plan to get a lot of positive impressions !!!))) Thanks in advance !!!

Здравствуйте! Планируем прибывание в Вашем отеле с 30мая по 14 июня июне в номере Делюкс, 2 взрослых и дочь 16 лет.
Особые пожелания: хотелось бы заселиться в корпусе № 2 или 3 на верхнем этаже номере № 3304 3305 с видом на море.

Уважаемые! На сайте Вашего отеля, Вы призываете бронировать напрямую без посредников и говорите о преимуществах. Но почему тогда Вы не отвечаете ни на обращения в Ваш адрес, ни на письма на электронный адрес? Как производить у Вас бронирование напрямую при 100% предоплате, если нет абсолютно никакой заинтересованности с Вашей стороны? Я как у Вас подтверждение бронирования получу? Забронировать, оплатить и потом неделю беспокоиться о том предоставите Вы проживание или нет?! Хоть намёк на оперативность должен быть наверное? Два отеля забронировала без проблем, в течение двух часов получила ответ по интересующим вопросам и приветствие, а в с двумя отелями, в том числе с Вашим, не могу вторые сутки хоть какую-то информацию получить или просто сигнал, что меня слышат!!!

Good afternoon! How big is a double deluxe room? We're going to stay in your hotel in August. Tell us about the sea. Are waves too hard in August? Is it possible to swim?

Good afternoon! I was going to visit your hotel for the second time with my wife at Songkran holiday. But tour operator told me that there are no available rooms in your hotel from 12/04 for 2 weeks. Is it true?