thank you for your message, we don't have a professional photographer at the hotel, but all staff will be happy to take your photos on your mobile

Вода в бутылках выдаётся во всех барах, ресторане без ограничений

we provide water bottles, not dispensed water, if your booking is on All Inclusive basis, you can take as many bottles as you need from the All Inclusive outlets

Thank you for your message, please note that we don't ask for money in advance, you must have paid the travel agency/tour operator, NOT the hotel, also; please note that we are fully booked till 20/10/2021, and all tour operators are informed NOT to sell any rooms at Menaville Resort till that date, so; this problem is not from our side, please refer to your travel agency

if your booking is on All inclusive basis, you can get snacks between breakfast and lunch at the beach bar and the pool bar

С 16 до 17-30 можно взять кофе с выпечкой в ресторане, крайне скудный выбор из двух видов. Перед обедом в баре бассейна делают хотдоги, ни разу не пробовали, оценить не могу. И это всё из перекусов. Мороженного не дают, только если купить за 30 LE в холле на рецепшен

it will be our pleasure to welcome you and your family, please note that we have 2 room categories, standard rooms and superior rooms, both are comfortable, but only superior rooms have sea view

the difference between standard and superior rooms, that the superior rooms have sea view, both categories have rooms with shower and/or bath tubs

it will be our pleasure to welcome, please note that you can't bring a metal detector, it is banned by the Egyptian authorities

your stay ends with breakfast on your departure day, check-out time is 12:00 pm (noon) and you return the room key and cut the All inclusive bracelet at the reception, you can get a couple of water bottles before that and keep them to drink until your flight time

Браслеты не сризают . Можно спокойро попить воды или пива и поесть

Спасибо за информацию

bracelets are not cut at 12:00 pm on the departure date if guests have arrived to the hotel very late and couldn't have dinner after their check-in, only in this case, we don't cut the All Inclusive to allow them to have lunch instead of their missed dinner

С нас попросили 30$, сказали, что в 12 среду браслеты, вылет был поздний, пришлось прибегнуть к помощи гида от туроператора, что б он объяснил им, что они не правы и нам полагается обед

Menaville Resort is known with its spacious gardens, there might be some mosquitoes, but it is under control, you don't need to bring any repellents

Были в сентябре, комаров не было, были маленькие мухи на пляже

Sorry, but we don't understand this question, what do you mean by a coverage letter from tophotels?

Бесполезная бумажка. Можете не брать с собой. Проверено на себе не единожды.

Такие письма есть практически у всех, но не все отели понимают, что это вообще такое.

С нами были туристы, которые использовали данное сопроводительное письмо

Thank you for your message, please note that bungalows are superior rooms, if your booking is for 02 standard rooms, we can't confirm your request
If your booking is for 02 superior rooms, please send your request with full booking details (names, tour operator, arrival date) to the following email: info@menaville-resort.com
Looking forward to your arrival

There are many shops just outside the hotel. including mini markets, bazaars, fruit shops and pharmacies

Есть торговые ряды. Мы покупали постоянно манго. Через дорогу есть хороший магазин с нормальными ценами У Гриши.

Аптека и магазины есть сразу за воротами отеля

It will be our pleasure to welcome you at Menaville Resort, please note the following:
- The transfer from Cairo to Safaga takes around 07 hours (more or less).
- Dinner is served from 07:00 pm to 10:00 pm
- If you arrive after 10:00 pm, you can ask the reception to arrange for a late meal
- WiFi is available in the lobby area; free of charge; its speed is subject to the number of connected users
- You can buy a sim card from the airport upon your arrival, there are four mobile service providers; all of them have good reception at the hotel
- Cost of sim card will be according to your requirements in regards to internet speed and limit
- You can check with your tour leader regarding any excursions you are interested in
- Menaville Resort is known for its spacious gardens, there might be some ants or flies, but it is always under control, you don't need to bring any bug sprays
- It is advisable to wear face masks in closed areas, but it is not mandatory

Від Каіра їхати 8-9 годин
Інтернет дуже поганий,купуйте карточку в аеропорту,ми купували оранж...вистачило
Екскурсії пропонують прям в отелі...вибір дуже великий
Маски в отелі зовсім ніхто не носив.
У аеропорту провіри тести і все про маску можете забути

we will be happy to welcome you again, the hotel is highly occupied at the time being

Відпочивають українці,росіяни,білоруси,німці
Місцевих немає

Thank you for your message, please note the following:
Safes are only available at the reception, free of charge
We don't provide tea sets in the rooms
The All Inclusive meal plan includes local wine and other alcohols, as well as hot beverages, soft drinks and drinking water
The 800's rooms are superior rooms, they are in a 2-story building facing the beach
The main restaurant is called "the main restaurant", it's right beside the lobby area; all 03 meals are served there
Amalia cafe is an a'la cart restaurant

Чайного набору немає
Віно безкоштовно на обід і вечерю
Лише сніданок та обіг в головному ресторані,вечеря біля сцени на свіжому повітрі

Добрый день, анимация есть, но дискотеки нет

Доброе утро! Анимация для взрослых слабовата. Дискотеки для взрослых в период нашего посещения не было, но аниматоры пытались организовать караоке. После 21 часа начинаются мероприятия, обычно не вызывающие отклика туристов.

Thank you for your message, gym is extra charge, you can ask for the prices at the reception upon arrival

please send your request to the hotel's reservation department: info@menaville-resort.com

Yes, we have rooms with shower only (no bath tub), but you have to include a note in your booking asking for a room with NO bath-tub, most of the guests in the time being are Russian, we have 02 two-story buildings on the beach: the 600's building & the 800's building, but please note that all rooms in these two buildings have bath-tubs, please also note that if you wish to be accommodated near the beach, you must book a superior room with sea view, NOT standard room with garden view

Добрый день!Я не видела,чтобы детский клуб работал вообще.Скорее всего он закрыт.Питьевую воду в пол литровых бутылках раздают в каждом баре, в центральном ресторане в неограниченных количествах.Магазинов очень много при выходе сразу из отеля,где можно купить все что нужно.На четвертый вопрос ответа не знаю,так как ехали из Хургады.

- The Kids club is open from 09:30 am to 01:30 pm & from 02:30 pm to 03:30 pm
- We don't have Russian speaking animator in the kids club
- If your booking is based on All Inclusive; you can get any number of bottled water from the outlets mentioned in the All inclusive sheet that will be handed to you upon your arrival
- If our booking is based on half board, you can either buy bottled water from the hotel, or any of the shops outside it
- There are several shops, mini markets and bazaars right outside the hotel, from which you can buy almost anything you may need
- The transfer from Cairo to the hotel is handled by the tour operator; not the hotel; you can check with your travel agent regarding providing food during your transfer
Looking forward to welcoming you at Menaville Resort