Hello, Elena! Before all regular guests had free upgrade of the room. Is there such a service now? And if there is, then after how many visits? Does Diving Club provide free rent of masks and flippers?

ДОБРЫЙ ДЕНЬ.
Наш туроператор уверяет что у вас в отеле самый вкусный кофе во всем Шарме.будем у вас с 18 по 30 января.я кофеман,подскажите,пожалуйста, в какие часы можно будет попробовать и покайфовать от искусства ваших барменов.как работают ваши бары?спасибо.

Добрый день!!!
Подскажите , пожалуйста, есть ли бесплатный вай фай в отеле? В номере? Хорошо ловит?
Заранее спасибо!

Мы едем к вам с 9.01.17 по 14.01.17 с ребенком 9 месяцев. Нам нужна коляска в отеле. Есть возможность взять детскую коляску в отеле на время отдыха?

Добрый вечер, Лиза. Хочу выразить Вам свою признательность за внимательное отношение к своим гостям. В вашем отеле сейчас отдыхает наш сын Илья с супругой Катей. Очень хвалят Вас и благодарны за заботу. Спасибо! И с праздниками, конечно!

Good afternoon! We are planning to go on 29.12. We are interested in air and water temperature in the sea? And what about the wind?

Hello! We're going to come to your hotel in January for 14 nights. How can we book a room directly in your hotel? How much does it cost? Thank you!

Hello! We'll come to your wonderful hotel 7/11, it's our first visit. Could you provide us a nice view room with a balcony? And please, check the room before our arrival, for everything to be fixed. We hope we chose the right hotel for our vacation! You make a good impressioln. Thank you for your understanding. Regards, Tkachenko N., Amelchenko V. (Voucher 2394858)

Почему отель поменял название,как это отразится на отеле?

Завтра, 4 ноября мы с дочкой будем в Вашей прекрасной стране. В Египте в 5 раз, в Шармаль Шейхе была в Le Royal Sonesta Collection Luxury Resort 5*, давно мечтала посетить Вашу сеть, надеюсь наш отдых у Вас в гостях будет прекрасным!! Завтра в России праздник и мой сладкий подарок будет для Вас)
Разместите пожалуйста нас в хорошем номере не очень далеко от моря) что бы иметь возможность до завтрака искупаться в море. Любим бунгало и виллы) До встречи! KRYLOVA INESSA, KRYLOVA VALERIIA :)

We'll arrive to Sharm late, and will come to the hotel at 11 pm. Is there any food will be provided for us? We'll come with a child of 3 years old.

Jaz Fanara Resort & Residence (ex.Iberotel Club Fanara & Residence) 4* Good afternoon, dear colleagues! Our tourists will come to your hotel 3/11, reservations 2393414, 2402352, NIZAMOVY, GARAEVY, 2 families with children. We'll be very grateful if you provide them close to each other rooms. We hope they'll like their vacation in your hotel. Thank you. Marina.

Good afternoon! Is there wi-fi in rooms of your hotel?

Please, tell me, do you cut off bracelets at check-out? We are going to leave the hotel at 6 pm, and check-out time is 12 pm. Is there will be lunch served for us?

Please, confirm reservation, stay from 4/01 till 18/01, 2 tourists, one room, Matrosova Natalia and Matrosov Dmitrii. It's very important to order a taxi from the airport.

Good evening! We always stay in Iberotel hotels, but we chose FANARA for the first time. 25.10 -01.11 FAMILY ROOM, 2 adults +1 child (12 years old) Vitaly Kononenko, Olga Kononenko, Maria Kononenko. Please, provide us a nice room (as it said in reviews, family rooms in villas are old and they have a view to the road). We would like to have a good located nice room. I hope we made a right choice.

Good afternoon! How much does it cost to have a late check-out from a superior room? Can we order that service one day before departure or should we do that earlier?

Please, confirm reservation for 2 persons, reservation number 93129418 Matrosova Natalia and Matrosov Dmitrii, stay from 4/01 till 18/01, booked on ostrovok.ru. Waiting for the confirmation, because I want to order transfer from the airport to the hotel.

I sent a request for booking confirmation, but there is no response. Please, check it, I'm worried.

Hello! Our friends from Germany recommended your hotel, i'll come with a child of 1 years old, with parents and a friend of mine. We booked 2 superior rooms, i worried about our accommodation because of a child. We'll come to your hotel at 13:00, could you provide us one room before 14:00? My child sleeps with me, can we have one room with one big bed (for me and a child) and with a regular bed for my friend? Thank you in advance for the response!