Hello! I would like to get a detailed information about free rent of snorkeling equipment (mask, tube and flippers). And do not hide your answer, because we can't get it this way.

Hello! I'm going to stay in your hotel for the second time. Last time I stayed in your hotel with my friend in March 2013, and manager of the front desk told us that we're first tourists from our tour operator. And now they booked your hotel only after our request, so it seems like we're the only tourists from Kazakhstan. Our family booked a superior room for Bibikova Natalya, Bibikov Alexandr, Bibikov Alexandr, Konysheva Anastassiya, Konysheva Sofiya. Please, provide us a 2+1 room at the ground floor in the 3000 building with a view to the Reef Oasis hotel. I have troubles with legs and back, that's why I'm avoiding stairs, but I swim well. My friend Bendyukova Nina will also stay in your hotel with her grandson and friend. We'll be very grateful if you provide us close to each other rooms. Thank you in advance, Natalia Bibikova.

Good afternoon! We're going to stay in your hotel from 6/10, for the 4th time. Last time we stayed in April. We booked a superior room, Tipikin I.,Tipikina T., Shamarin Y. Please, provide us a room at the 3rd floor. We'll be very grateful!

Hello! I'll come to your hotel 8/09. A Back side room is booked for Kekina Elena. Could you provide me a room at the second floor with a balcony, because I smoke? Thank you in advance! Wish you and all your colleagues to have a good day! Regards, Elena.

Good evening! We'll come to your hotel 14/08, Rogova Mariia and Rogov Andrei. We would like to clarify about that water in single saver rooms. If it's not provided, is it possible to take bottled water in lobby bar? Or is it provided only against the charge? We'll be very grateful for your response. Please, provide us a room without damp in it because our son is asthmatic. Thank you for your understanding! Wish you to have a lot of happy clients!

Good evening! What are single saver rooms look like?

Good afternoon! We would like to thank you for everything that you do for our tourists! Again we chose Sharm-el-Shaikh for our vacation. A lot our friends stayed in your hotel and liked it very much. We decided to try it by ourselves. Arrival 8/08/2015, 2 families of 4 persons (3 adults + 1 child). We booked 2 family rooms. Please, provide us rooms at the second floor in the most amazing sea view rooms close to each other! We'll be very grateful! We hope for your hospitality and we'll be glad to come to your hotel again! See you soon! Regards, Leontyuk and Vasiliev.

Good morning, my name is Diaa Fresky, I'm a western singer, I'll be honored to make some parties in your hotel. This are some of my performances : https://www.youtube.com/watch?v=NLhRNh3bZg8 https://www.youtube.com/watch?v=8vt964-FEkg https://www.youtube.com/watch?v=UbzfckDD3tI And this is my web site http://diaafresky.com/?lang=en Hope we can work together. Thanks a lot. With best regards, Diaa Fresky

Good afternoon! Please, tell me, what is the Saver Room like?

Hello! It's said in hotel description: 1) daily snorkeling with a guide and equipment provided 2) one trial diving lesson with equipment. Is it for real provided in the hotel?

Hello! We'll arrive to your hotel 24/07 with a child. Is drinking water provided in the hotel in bottles or in cooler? If it paid, how much does a bottle cost?

Good afternoon! We'll stay in your hotel from 12/07 till 24/07 with children of 5 and 8 years old, SIDYAKOVA OXANA, SIDYAKOV ROMAN, SIDIAKOVA EVELINA, SIDYAKOVA POLINA. We booked a family superior room. Where are those rooms situated? Are there such rooms at the second floor? Which beds will be provided for children? Is there will be a possibility to have lunch at the departure day?

Здравствуйте! Отдыхала в Вашем отеле в марте 2013 г. Очень понравилось. В то время у Вас в отеле был бесплатный прокат масок и ласт. Пользовались этой услугой. Очень удобно. Всем рекламирую Ваш отель, объясняю в чем преимущества Вашего отеля. Конечно есть и неудобства, о чем предупреждаю, что бы гости были готовы и не разочаровывались.
Приятельница уже выкупила тур в Ваш отель с 16 по 26 сентября. Есть ли в настоящее время в Вашем отеле бесплатный прокат масок. ласт и спасательных жилетов? Если что то платно, то напишите, пожалуйста, стоимость проката.
С уважением, Наталья.

Hello! We booked 2 standard rooms from 14/07 till 24/07: SOKOLOVA EVGENIA, KHOLINA ANASTASIYA and ZHURAVLEV IAROSLAV, ZHURAVLEVA NADEZHDA. Please, provide us two rooms close to each other. Hope for your understanding! Thank you!

Good afternoon! Our tourists application number 635351395 (Biblio Globus) SKVORTSOV ALEKSANDER and VARLAMOVA OLGA - are newlyweds. Please, provide them a compliment from your hotel. Thank you!

Do you provide bottled drinking water for free in your hotel? If no, how much does it cost?

Dear Guest Relation, my relatives are going to stay in your hotel in winter 2015, they are going to book directly on the website: 2 adults with 2 children of 8 months and 9 years old. Is it allowed to stay in your hotel with babies? Should we mention the infant in the reservation or it is free for babies? Which rooms types are suitable for our family? They're your regular guests! Thank you in advance!

Сколько стоит аренда авто и какие авто есть в отеле?

Good day! We will stay in your hotel from 09.06 till 16.06, vaucher number 635361333 KASYANENKA PAVEL and KASYANENKA LIZAVETA. Номер superior. It is our honeymoon vacation! We ask you to accommodate us in a good room with a balcony. It is our first vacation together, so we wish to have only good memories! We hope on your understanding!

Hello! We'll stay in your hotel from 11/07 till 23/07. Voucher number 635400355 PODDUBROVSKAIA IANA, PODDUBROVSKAIA KIRA. Room BACK SIDE ROOM. Please, provide us a room in a quiet area, closer to the main building, far from the working air conditioners and with working fridge. Thank you!