Good day!
I need your help, you are my last hope! Read my post please, this is very important, I'm asking you!
I have stayed at your hotel in October (from 15th till 26). I reealy liked your hotel, i'll come back again!
I'm asking you to help me find a man, who lived in your hotel at the same period of time. He really helped me, he protected me, but he got phisical abuse from bullies. He helped me, but i didn't have time to thank him for that! I know that he was from Czech Republic with his friends (6 or 7 persons), one of them name is Martin. I remember that they lived above reseption (Old Sigal). This is everything what i know about these men. They left about October the 20.
My name is Olga Hrapkova, i lived in 184 room. You can check information about me.
I ask you not to turn away, i belive that there are good people in this world. I need any information about them, names, town, e-mails, anything!
Please, help me.
Thank you in advance.
My e-mail: o.hrapkova@mail.ru

In which building is situated a standard room? Can we stay in the new building, and how does it called?
Which restaurants can we use if we stay in standard room?

Hello! I would like to know, at what time we can occupy the room, and what time we should leave?

Is there a heated swimming pool in your hotel?

Good afternoon! We have the following situation: i'm the travel agent (begginer). Contracts signed with Anex Tour and Pegas Touristic.
My friends and I would like to stay at your hotel at New Year's holydays from 26th of December to 8th of January. But it seems to me that we're late. As far as I understand Anex tour already sold out, am I right? In which travel agencies we can also book your hotel? Pegas doesn't have it. And we don't have much time.
Maybe you can advice something. Thank you.
Timofey Kuznetsov.

Dear colleagues, we have a question! A family of 2 adults + 1 child 5 years old. What about accommodation in the standart room? Will they have a double bed for a couple and an extra bed for child? And if the water slides will work at the period from 9th for 7 nights.

I really love your hotel. I was there twice as a tourist (2008 and 2009). And i worked there at the beach in 2009 (safari) and in 2011 (Aquacenter).
I've booked tour from December the 11th for 11 nights. I would like to stay in the room with one king-sized bed, NOT at the SeaGull premium, is that possible?
There is a note about bed in my reservation, but i didn't mention the building.

Hello, what is the difference between premium room and standart?

Hello! I sent my complaint to a travel agent, I would like to know how is the situation with the tour guides of Biblioglobus! In September of this year we with a friend stayed in your hotel and the our stay was marred by the bed attitude to us and guides the work of Olga and Magdy! Blackmailed by buying their vouchers for excursions, not wish to register our return tickets, but when we came to them with a problem in the room, Olga advised to ask the cleaner! The cleaner does not understand Russian! I demand the dismissal of Olga and Magdy! And I want to ask, how can I get a discount to the hotel during the second came? Thanx, My email ame-80@mail.ru

Hello, wanted to know if we could book a double room with a balcony. We arrive a 01.12.2012 for 13 nights – we are in Premium Room.

Hello! Please help me!!!! I realy need to find one person who stayed in your hotel in 20-th of October – it was a group of young people from Czech republic. They lived above the receprion (old sigal), one of them called Martin.. its everything that I remember about them. One evening one of them helped me very much – to avoid physical violence! I wanted to thak him but they left the hotel next morning! I stayed in your hotel 15-26.10. My name is Hrapkova Olga, I was in room 184. Can you tell me some information about them: names, city.. email?????something!! I want very much to thank him!!! Please help me to find this man!!!

Hello! Going to visit your hotel for 2 time – do you have some privilege for common clients?

Hello, we want to stay at your hotel for New Year - what the NY program will be? Do you have warming-up pools?

is it wi-fi in rooms?

Hello, we plan to come to your hotel. The hotel offers a bed for children? if there are ramps on the stairs (to relocation with a carriage)?

Hello, my child is 12 y.o. - he stay in your hotel like adult or child?

здравствуйте мы прилетаем в ваш отель с друзьями...мы можем попросить вас поселить нас рядом?нас будет 3 семьи...прилетаем из екатеринбурга 02.06. в 24.00 (ночью),и желательно в хорошие номера...отыхать прилетаем уже 5 раз в египет...номер рейса UN 949

Добрый день! Еду в Sea Gull второй раз, есть ли какие нибудь привелегии к тем кто посещает отель не первый раз, приезжаем 22 апреля 2012г

Номера Family.находятся в каком корпусе? Какой метраж комнат,сколько комнат? Спасибо.

Добрый день. В наше агенство обратились туристы, которые ранее отдыхали в вашем отеле, в стандартном номере. В этот раз хотели бы бунгало, будто видели на территории отеля. Но у опраторов мы такого размещения найти не можем. Есть ли в вашем отеле такой тип размещения? спасибо!