Questions and answers
All questions - 1 195
In which building is situated a standard room? Can we stay in the new building, and how does it called?
Which restaurants can we use if we stay in standard room?
Hello! I would like to know, at what time we can occupy the room, and what time we should leave?
Good afternoon! We have the following situation: i'm the travel agent (begginer). Contracts signed with Anex Tour and Pegas Touristic.
My friends and I would like to stay at your hotel at New Year's holydays from 26th of December to 8th of January. But it seems to me that we're late. As far as I understand Anex tour already sold out, am I right? In which travel agencies we can also book your hotel? Pegas doesn't have it. And we don't have much time.
Maybe you can advice something. Thank you.
Timofey Kuznetsov.
Dear colleagues, we have a question! A family of 2 adults + 1 child 5 years old. What about accommodation in the standart room? Will they have a double bed for a couple and an extra bed for child? And if the water slides will work at the period from 9th for 7 nights.
I really love your hotel. I was there twice as a tourist (2008 and 2009). And i worked there at the beach in 2009 (safari) and in 2011 (Aquacenter).
I've booked tour from December the 11th for 11 nights. I would like to stay in the room with one king-sized bed, NOT at the SeaGull premium, is that possible?
There is a note about bed in my reservation, but i didn't mention the building.
Hello! I sent my complaint to a travel agent, I would like to know how is the situation with the tour guides of Biblioglobus! In September of this year we with a friend stayed in your hotel and the our stay was marred by the bed attitude to us and guides the work of Olga and Magdy! Blackmailed by buying their vouchers for excursions, not wish to register our return tickets, but when we came to them with a problem in the room, Olga advised to ask the cleaner! The cleaner does not understand Russian! I demand the dismissal of Olga and Magdy! And I want to ask, how can I get a discount to the hotel during the second came? Thanx, My email ame-80@mail.ru

Hello, wanted to know if we could book a double room with a balcony. We arrive a 01.12.2012 for 13 nights – we are in Premium Room.
Hello! Please help me!!!! I realy need to find one person who stayed in your hotel in 20-th of October – it was a group of young people from Czech republic. They lived above the receprion (old sigal), one of them called Martin.. its everything that I remember about them. One evening one of them helped me very much – to avoid physical violence! I wanted to thak him but they left the hotel next morning! I stayed in your hotel 15-26.10. My name is Hrapkova Olga, I was in room 184. Can you tell me some information about them: names, city.. email?????something!! I want very much to thank him!!! Please help me to find this man!!!
Hello! Going to visit your hotel for 2 time – do you have some privilege for common clients?
Hello, we want to stay at your hotel for New Year - what the NY program will be? Do you have warming-up pools?
Hello, we plan to come to your hotel. The hotel offers a bed for children? if there are ramps on the stairs (to relocation with a carriage)?
здравствуйте мы прилетаем в ваш отель с друзьями...мы можем попросить вас поселить нас рядом?нас будет 3 семьи...прилетаем из екатеринбурга 02.06. в 24.00 (ночью),и желательно в хорошие номера...отыхать прилетаем уже 5 раз в египет...номер рейса UN 949
Добрый день! Еду в Sea Gull второй раз, есть ли какие нибудь привелегии к тем кто посещает отель не первый раз, приезжаем 22 апреля 2012г
Номера Family.находятся в каком корпусе? Какой метраж комнат,сколько комнат? Спасибо.
Добрый день. В наше агенство обратились туристы, которые ранее отдыхали в вашем отеле, в стандартном номере. В этот раз хотели бы бунгало, будто видели на территории отеля. Но у опраторов мы такого размещения найти не можем. Есть ли в вашем отеле такой тип размещения? спасибо!

In which building is situated a standard room? Can we stay in the new building, and h ...

Hello! I would like to know, at what time we can occupy the room, and what time we sh ...

Is there a heated swimming pool in your hotel?

Good afternoon! We have the following situation: i'm the travel agent (begginer). Con ...

Dear colleagues, we have a question! A family of 2 adults + 1 child 5 years old. What ...

I really love your hotel. I was there twice as a tourist (2008 and 2009). And i worke ...

Hello, what is the difference between premium room and standart?
Hello! I sent my complaint to a travel agent, I would like to know how is the situati ...

Hello, wanted to know if we could book a double room with a balcony. We arrive a 01. ...

Hello! Please help me!!!! I realy need to find one person who stayed in your hotel in ...

Hello! Going to visit your hotel for 2 time – do you have some privilege for common c ...

Hello, we want to stay at your hotel for New Year - what the NY program will be? Do y ...
is it wi-fi in rooms?

Hello, we plan to come to your hotel. The hotel offers a bed for children? if there a ...

Hello, my child is 12 y.o. - he stay in your hotel like adult or child?

здравствуйте мы прилетаем в ваш отель с друзьями...мы можем попросить вас поселить н ...

Добрый день! Еду в Sea Gull второй раз, есть ли какие нибудь привелегии к тем кто пос ...

Номера Family.находятся в каком корпусе? Какой метраж комнат,сколько комнат? Спасибо.
Добрый день. В наше агенство обратились туристы, которые ранее отдыхали в вашем отеле ...

Здравствуйте. Подскажите, есть ли у Вас номера категории Family для размещения 3 взро ...