Hello, dear Essam Ahmed. We stayed in your hotel with my wife in February 2014, we liked your hotel very much, stayed in bungalow 158. Soon we'll come again with children (5 and 13) years old: from 16/12 till 25/12. We would like to book the same bungalow 158 or the other one on the first line closer to the main restaurant with direct access to the beach. Provide us a good accommodation for 2 adults and 2 children. Voucher TEZ TOUR 100945213. Waiting for your response. Regards, Ruslan.

Good afternoon. For two days already we can't find the tourist Lazova Lyudmila (does not pick up her phone). She is elderly and it's her first time abroad, she doesn't know English. Could you please check whether she has come to the hotel, if everything is all right and ask her to check her phone. Thank you for understanding.

Hello! We're looking for a hotel to stay in January. 1) are pools heated in winter? 2) is there a children pool and is it heated? 3) is drinking water provided? How much is provided per person per day? Thank you?

Hello, Ahmed. My name is Elena, I work in TezTour. I booked a tour for 8 persons from 27/12 till 3/01, vouchers :101078838, 101078944, 101079023, 101079122. Please, clarify, till what time all inclusive system will work at night from 31st to the 1st of January? Are alcohol drinks will be provided all night long 1/01? Thank you in advance for your response.

Good evening, Ahmed. We'll come to your hotel 10/12 and we're worried about our accommodation. We booked 3 rooms for 6 persons (3 adults and 3 children), so we would like to stay close to each other, but not in too old room. We read in reviews, that you're very attentive person. Hope for your understanding.

Dear Essam Ahmed! Me and my wife stayed in Magawish in February 2014. Liked it there very much. We lived in bungalow 158. Now we will come to Magawish for 9 nights (from 16.12.2014 to 25.12.2014) with children of 5 and 13 years. We would like to reserve a bungalow 158 or any other one in the first line from the sea closer to the main restaurant, with a direct exit to the beach. Please, arrange there accomodation for four people: 2 adults + 2 children. We arrive to Hurghada on 16 December 2014 at 13.30. The copy of the voucher is attached. We're waiting for Your positive reply! Best regards, Ruslan.

Здравствуйте, Уважаемый господин Essam Ahmed! Завтра, 3 декабря примерно в 14 часов в ваш отель прибывают мой муж ANTSIPENKA YURI и его сестра PASECHNIKAVA SVIATLANA - всего 2 туриста ))), у них в ваучере забронирован номер Standart Room/ DBL, в вашем отеле они впервые и поэтому прошу Вас, помочь и разместить их в хорошем и уютном номере, с удобным во всех отношениях расположении. Надеемся на вашу помошь и поддержку, по отзывам знаем, что вы очень ответственный и чуткий человек и стараетесь всем помочь ))) Спасибо Вам и Вашим сотрудникам за Ваш труд и заботу о туристах! Всего доброго и хорошего Вам дня!)))

Hello! We'll come to your hotel 28/11, a 4 persons family: Pankova N.,Panov A.,Nemytov M.,Volchenkova A. Please, provide us next door bungalows. Thank you in advance!

Good evening! Could you please tell, whether you have a heated pool?

Уважаемый господин Essam Ahmed! Мы прилетаем в Отель 22 ноября 2014 года от компании PEGAS touristik. Нас четыре человека, молодая семья (муж-жена-ребенок и я (посторонний им человек). Большая просьба поселить нас в номера АППАРТАМЕНТЫ LOTUS. Очень-очень Вас прошу!!! SALTYKOVA NATALYA, PHILIPPOVA VIKTORIA + AKULOV MIKHAIL + AKULOVA KIRA. ЗАРАНЕЕ ВАМ ОЧЕНЬ БЛАГОДАРНЫ!!!!

Уважаемый господин Essam Ahmed! Мы прилетаем в Отель 22 ноября 2014 года от компании TUI тур, 24 ноября у мамы день рождения, очень хотим остаться в восторге от вашего отеля, поэтому просим предоставить нам хорошее бунгало на первой линии (ближе к морю). Будем Вам очень благодарны!!! Костюк Елена и Костюк Наталья.

Hello! Is there free or paid wi-fi in your hotel? Thank you, Yulia.

Hello, dear Essam Ahmed! I write to you for the second time! I stayed in your hotel with my son in January 2014 and we liked it. We stayed in bungalow 154. And now i'll come to your hotel with my father from 24/11 till 29/11 to celebrate his 74th birthday there. Please, provide us the same bungalow 154, or in the first line to the sea closer to the restaurant. I want my father to like his vacation! Arrival 24/11 flight R22109, from Moscow at 12:20 pm, operator TUI. I hope for your understanding. Tourists Olga Rodina, Valeriy Pankratov.

Ahmed, thanks for the quick reply. We will be glad to visit your hotel, hoping for good reception and provided a decent room in a bungalow. DMITRII

Good day Essam Ahmed! Staff is great, I read a lot of reviews and resile stop at Magawish Village & Resort 4*. From the reviews learned that the hotel is very attentive and helpful administrator, so I decided to write You ))) We are going with family, we have two children 9 and 6 years old. Even with us going our moms. We arrive 21.11.2014 early in the morning. Your hotel will be first, and we to You please,if possible ,sat down with us please in Bungalow No. 112 No. 150,preferably on the first line. Also, we would like that the children were located in a separate room.
I really hope for Your understanding.
With respect Svetlana Blinova.

Dear Ahmed!
We're going to stay in your hotel Magawish sinse 17/11/2014 till 24/11/2014.
Our company has 7 members 4 adults and 3 childs. Some of our travellers never have been in Egypt, some of them stayed in other hotels in Hurgada.
Youngest team member is 3 years old.
Please can you provide us two numbers with sea view and close to each other?
Thank you in advance, hope we'll enjoy stay in your hotel.

Eugene V.

VOUCHER 100871939
VOUCHER 100871907
Flight Number R2 7555 Arrival 10:00

Уважаемый Essam Ahmed! Добрый день!
Была в Вашем отеле с сыном в январе 2014 года. Все очень понравилось. Жилив бунгало № 154. Сейчас еду к Вам (с 24.11.2014 по 29.11.2014) вместе с папой на его день рождение (28.11.2014 г.). Ему исполняется 74 года!!! Очень большая просьба заселить нас в бунгало № 154 (если есть такая возможность) либо рядом на первой линии от моря ближе к ресторану. Хочу чтобы у папы осталось отличное впечатление от отдыха в Вашем отеле!!!
Прилетаем мы в Хургаду 24 ноября рейсом R22109 Оренбургский авиалиний из Москвы в 12.20 (по местному времени). Туроператор TUI.
Очень надеюсь на Ваше понимание.
С уважением, Ольга Родина

Добрый вечер! В ваш отель прибыли туристы Simonova Larisa и Kovilyaev Evgenii. Забронирован у них номер бунгало, им показали бунгало с муравьями, от которого они отказались, и заселились в обычный номер. Очень прошу вас предоставить им номер бунгало поближе к морю и ресторану, если, конечно, они есть в наличии, т.к. туристы поехали на день рождения и выбрали отдых в вашем отеле в качестве подарка. Благодарю за понимание.

Hello! Respected Essam Ahmed! We will guests of your hotel 16-23 November 2014 Please help us! Can you provide our family bungalow number 112-158 because my husband has some problems with his health: bad leg. Hope for understanding. Fomina Irina.

Hello! Is a heated pool operating now? We're thinking to send a family of 4 persons to your hotel 25/11 - 30/11. Thank you!